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Collection Coordinator

4 months ago


Mount Laurel Township, United States Holman Full time

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the role of Collection Coordinator.

Job Purpose: Researches and resolves all assigned past due payments.

Principal Purpose of Position:

Interacts with customers, regional offices, and internal departments to research past due billings.Resolves and collects on past due items.Creates FleetTrak cases for Accounts Receivable adjustments.Research short paid invoices or customer disputes.The ability to report on account balances through Business Objects and Microsoft Excel.Maintains current notes on all accounts regarding collection progress as outlined in Best Practice guidelines.Research and resolve/apply cash received as partial payment within the 48-hour requirements of the ARI Trust either by vehicle or prorated.Has overall Systems knowledge of BRIM, Business Objects, FleetTrak, On Base, Insights, and GDT systems.

Knowledge and Skill:

Knowledge of Microsoft Office applications.Must have knowledge of BRIM, Business Objects, FleetTrak, OnDemand, VI Client and GDT systems.Experience in Payables, Accounts Receivable, Billing or Commercial Collections.Must have excellent communication skills and have excellent customer service skills.Must be able to work under pressure and be detail-oriented.

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