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Experienced Hotel Front Desk Night Auditor
3 months ago
Only serious applicants need apply.
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:$13 - $14 hourly
Responsibilities:- Ensure all guests feel they are having an exceptional experience at the property
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Excellent customer service and communication skills are required
- Flexible overnight hours are required
- High school diploma or equivalent required; some college preferred
- Must be available for this full time position
At Home2 Suites, our mission statement is simple:
“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and fun working environment.”