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Hotel Operations Manager

1 month ago

Warner Robins, Georgia, United States Wyndham Property Full time
Hotel Assistant General Manager Job Description

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Wyndham Property. As a key member of our hotel management team, you will be responsible for running the daily operations of the hotel, working closely with our Corporate Office to achieve the highest level of Guest Service Satisfaction.

Key Responsibilities:

  • Run all aspects of the daily operations of the hotel as a Hands-on Assistant General Manager reporting to the Corporate Office
  • Achieve the highest level of Guest Service Satisfaction
  • Sales and Marketing for Guest Room Blocks including internet-based promotions and advertising
  • Assist in hiring and training all new staff
  • Supervise all departments, including Maintenance, Front Desk, and Housekeeping
  • Work with the Housekeeping Supervisor to conduct random room inspections
  • Prepare and pass hotel Q&A Inspections
  • Control spending and expenses/control ordering of hotel supplies
  • Forward all invoices, checks, and receipts to the Corporate Office for accounting purposes
  • Follow up with previous clients for guest room blocks as well as efforts to bring in new business

Qualifications:

  • Must have a minimum of 2 years of Hotel Management experience
  • Wyndham brand experience preferred
  • Must have strong sales and marketing experience to promote and bring in Guest Room Block revenue
  • Proven record as a successful leader as Assistant General Manager showing results of profits in sales and hotel operations
  • Must be able to direct and supervise staff in all departments

Compensation: $30,000 - $45,000 yearly