Pharmacy Technician

4 weeks ago

Milford, United States UnitedHealth Group Full time

$3, Sign-on Bonus for External Candidates


Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 


Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

The Cross-functional Pharmacy Technician & Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position will work as a pharmacy technician in our Genoa mental health specialty pharmacy and as a liaison between a variety partner clinics.

You will supports all functions of the Genoa mental health and specialty pharmacy by providing onsite support in the partner clinic as a liaison between the clinic and a Genoa pharmacy, coordinating prescription services, dispensing medical prescriptions, and performing necessary clerical duties, splitting time between the clinic office and the pharmacy. 


Tour a Genoa Pharmacy at the following link:  Genoa Healthcare On-site Pharmacy Tour (youtube.com)

This position will work both at our Genoa Pharmacy ( West Street Suite P, Milford, MA ) and our partner Fuller Hospital ( May St, Attleboro, MA )

Hours:Monday – Friday, 8:00-4:30 (closed for lunch from 12:30-1:00)

Primary Responsibilities:

Communicates with all consumers of the mental health center regarding the medication services Genoa providesRecruits and enrolls consumers utilizing enrollment forms and copy the consumer’s insurance cardFacilitates the collection of prescriptions to be faxed to the pharmacy for dispensingEnsures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensedAssists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questionsAssists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as neededMonitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicablePrescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumerMedication delivery when needed and appropriate. {Only applicable in states that are allowed.}Checks for expiration dates (both on consumer’s medications as well as house account products/standing order meds.)Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)Checks for discrepancies (dose changes, discontinued medications, etc.)All areas of the job description are subject to state regulations and allowances. {CMC will receive a state specific document that shares state specific regulations and allowances.}

Primary Pharmacy Site Responsibilities: 

Provides exceptional customer service to all consumers and members of the clinic staff
Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist
Orders, receives and stores incoming pharmacy supplies
Receives and processes wholesaler medication orders
Verifies medication stock and enters data in computer to maintain inventory records
Works with the Pharmacist to asset in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements
Performs various clerical duties relating to the department
Communicates with strong professional verbal and written communication skills
Other duties as assigned


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School diploma/GED or higher National Pharmacy Technician Certification Active and unrestricted Pharmacy Technician Licensed or Certified Pharmacy Technician in the state of Massachusetts2 plus years of hospital experience or pharmacy technician experienceValid Driver’s license and insuranceAccess to reliable transportation 

Preferred Qualifications:

Experience in a behavioral or mental health settingHighly proficient in Microsoft Office, particularly Excel and WordBilingual (Spanish) speakingSolid verbal and written communication skills Proven ability to work with a close-knit team and possess solid administrative and organizational skills Proven ability to learn other software systems Demonstrated ability to be detail oriented, professional, results oriented with a positive outlook and patient focus

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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