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Pain Territory Account Manager, Buffalo
4 months ago
Job Description
Vertex is seeking experienced and talented commercial leaders to join our US Pain Business Unit to support our journey to bring forth new options for the treatment of pain. The Territory Account Manager will be responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to generate advocacy and drive sales growth for the US Pain Business Unit, which is preparing for potential commercialization of an investigational novel selective inhibitor of NaV1.8 in acute pain. We are looking for candidates with a strong track record of delivering exceptional results with patient focus, developing deep & strategic account relationships, and executing strategic account plans. Consistently demonstrating behaviors that embody Vertex’s values and earn the trust of stakeholders, developing deep expertise in the science and data for products, and staying focused, resilient, and adaptable. This role will report into a Regional Field Director and will be responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select priority community physician offices.
There are several Pain Territory Account Manager openings in the broader state - the successful candidate must live within the identified territory near an airport and be willing to travel routinely based on business needs.
For more information about Vertex’s pain program, visit . To learn more about working at Vertex and our commitment to a vibrant and inclusive culture, visit .
Key Responsibilities:
Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
Develop a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers.
Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
Collaborates compliantly with other field team members (e.g., field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history
Required Education and Experience
Bachelor’s degree
7+ experience in biotech sales; hospital/institution product launch experience is highly desired
3+ years of Account Management experience and ability to leverage existing institutional relationships
Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
Experience with pulling through the implementation of inpatient formularies , protocols, pathways, and order sets
Highly competent in a multitude of IT capabilities to support the business needs including CRM
Experience in launching new products preferred
Customer-Facing Role Requirements:
Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport
Valid driver’s license and in good standing
Travel by car or airplane up to 80% of the time and work after hours as required by business needs
10-30% of overnight travel may be required depending on territory
