Commercial Lines Account Manager

1 month ago


Troy, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We are looking for a detail-oriented and experienced Commercial Lines Account Manager to join our team in Michigan. In this role, you will be responsible for managing a diverse portfolio of commercial insurance accounts, ensuring exceptional client service and satisfaction. You will work closely with clients to assess their insurance needs, provide tailored coverage solutions, and facilitate the renewal process. The ideal candidate will have a strong understanding of commercial insurance products, excellent communication skills, and the ability to build lasting relationships with clients and carriers.

How You Will Contribute

Serve as main contact for all accounts assigned.

Maintain and service all renewal policies.

Assist insureds with their service needs not limited to policy quotations, application completion, policy changes and questions, billing and claims questions.

Identify accounts for possible remarketing to help retain accounts.

Ensure all quotes are accurate prior to being proposed.

Responsible for documentation control (scanned, paper, electronic, verbal, etc)

Knowledge of Quality Control Compliance standards for department

Skills & Experience to Be Successful

High school diploma or GED

Proficient with MS Office Suite

Exceptional telephone demeanor

Ability to maintain a high level of confidentiality.

Property & Casualty License or ability to obtain with 6 months.

1-2 years' experience in similar position 

Associate or bachelor’s degree in a business or financial related discipline.

Insurance Designation (ie RHU, CISR, CIC, ARM) 

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including: 

: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 

: Free Mental Health & Enhanced Advocacy Services;

: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

#LI-HO1

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.



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