Account Manager

7 days ago

Troy, United States Mahle Full time
This position will be part of a smaller team responsible for the success of the HVAC product marketed for the Residential and Commercial Division. Opportunities exist to make a direct impact and affect high-volume growth of this team. Highly visible role at an exciting time for this team and MAHLE.
SUMMARY

Cultivate relationships with key customer individuals across a variety of Functions. Ensure that other key employees have relationships with their counterparts at the customer. Develop a customer strategy that identifies new opportunities, positions the company to win new business, and exercises leadership in the execution of the strategy. Act as focal point for all commercial discussions/negotiations. Coordinate activities with Program Managers in the event of a pending milestone might be missed to establish "get well" plan and notify customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Understand macro industry trends, how they affect our customers, how the customers' reaction affects our company, and recommend course of action for our company to best leverage said changes/trends to our company's benefit. Attend trade shows to collect market/competitor intelligence.

Manage the overall relationship between our company and assigned Accounts/Customers (up/down and across key functional groups).

Establish matrix identifying key customer individual, who at our company should interact with them, and the frequency.

Determine which customer individuals are pro, con or neutral toward our company and develop plan to maximize the number that at pro-our company.

Serve as the main customer contact, educate them about the value proposition that our company provides to them, as well as entertain them.

Timely quotation of new business by internally driving the quote process, including PAC reviews and initiation of SOF and subsequent updates to information.

Prepare pricing proposals, review them with customers and address any concerns.

Account Manager must plan, prepare, and conduct customer presentations, coordinate customer visits to the plant and attend and lead commercial customer meetings. Travel as required (domestically and internationally).

Develop a customer strategy that identifies new opportunities, positions our company to win new business, and exercises leadership in the execution of the strategy.

Lead the sales effort to achieve internal acceptance of the customer strategy from other functional areas before implementation.

Negotiate long term contracts, new production pricing (annual productivity, design and/or process change related, new product, etc.), warranty terms & conditions, prototype prices.

Keep the rest of the assigned company team members up-to-date regarding quotes submitted and requests-for-quotes.

Address customer concerns or issues as they arise by determining who at our company is best suited to resolve it and marshalling company resources to address the concern to the customer's satisfaction.

Provide customer market intelligence to MAHLE and act as focal point to determine how best to respond to the information.

Monitor customer activities in new procedural policies and notify affected company functional groups so that appropriate action can be taken.

Proactively obtain program updates from Program Managers to ensure that program timing is not in jeopardy.

With the Program Manager, determine what, when and how to notify customer in the event of a milestone that is going to be missed, or a test failure occurred, etc. and then be part of the communication loop.

Provide input as necessary to the Forecast Preparation

Assist Accounting in resolving invoice discrepancies, delinquent payments, etc. by contacting the appropriate customer individuals. Provide input to the preparation of obsolescence claims and negotiate the claims with the customer.

Be able to achieve a working knowledge of company's core competencies.

Complies with Company policies, procedures, guidelines and standards

EDUCATION and/or EXPERIENCE

Bachelor's Degree in Engineering or Business from a four year college or university and one or two years related experience or training, or an equivalent combination of education and experience. Commercial account management experience. Automotive or HVAC industry experience. MBA preferred for Senior Account Manager.

Requires ability to manage an account/customer, or more than one, which entails in-depth knowledge of contract negotiations and product development.
External Job Desc Footer Required.

Closing Date: 11/01/2021 I Weekly Working Hours: 40+

Do you have any questions?

Closing Date: 11/01/2021 I Weekly Working Hours: 40+

Do you have any questions?

  • Account Manager

    4 months ago

    Troy, United States Aim Global Solutions Full time

    Job DescriptionJob DescriptionAim Global Solutions has a Direct Placement opportunity for an Account Manager with a Tier 1 Automotive supplier located in Troy, MI.As an Account Manager, you will be responsible for building and maintaining strong relationships with the customer, managing accounts and achieving sales targets.This is a key role that requires...

  • Accounting Manager

    4 days ago

    Troy, Michigan, United States cesna Full time

    Job Title: Accounting ManagerCesna is seeking a highly qualified and experienced Accounting Manager to join our team. As a key member of our finance department, you will play a pivotal role in managing and overseeing our financial operations, ensuring compliance with accounting standards, and contributing to the overall financial health of the...

  • Accounting Manager

    2 months ago

    Troy, United States Sandvik Full time

    Seco Tools is seeking an Accounting Manager to lead accounting organization from our North American Headquarters at Seco Tools, LLC in Troy, MI. Role will be responsible for operations in US, Canada and assist in Mexico. Learn more at (www.secotools.com). Role Requirements This role requires a bachelor's degree in accounting, CPA preferred. 10 years plus...

  • Account Manager

    1 week ago

    Troy, Michigan, United States Lindsay Goebel - State Farm Agent Full time

    Job Title: Account ManagerWe are seeking a highly motivated and experienced Account Manager to join our team at Lindsay Goebel - State Farm Agent. As an Account Manager, you will play a vital role in growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.Responsibilities:Develop and...

  • Account Manager

    2 weeks ago

    Troy, Michigan, United States Aim Global Solutions Full time

    Aim Global Solutions Contract Placement OpportunityA leading Tier 1 Automotive supplier in Troy, MI, is seeking an experienced Account Manager to join their team on a 6-month contract with potential for direct hire.Key Responsibilities:Build and maintain strong relationships with the customerManage accounts and achieve sales targetsDevelop and implement...

  • Account Manager

    7 days ago

    Troy, Michigan, United States Grid4 Communications Full time

    Job OverviewGrid4 Communications is seeking a highly motivated and goal-oriented Account Manager to join our team. As an Account Manager, you will be responsible for managing and deploying products and services to new and existing clients, building strong relationships, and driving business growth.Key ResponsibilitiesManage and facilitate the execution of...

  • Account Manager

    4 weeks ago

    Troy, New York, United States Hilti North America Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our team at Hilti North America. As an Account Manager, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesCustomer Relationship Management:...

  • Account Manager

    4 months ago

    Troy, United States Aim Global Solutions Full time

    Job DescriptionJob DescriptionAim Global Solutions has a Contract Placement opportunity for an Account Manager with a Tier 1 Automotive supplier located in Troy, MI.As an Account Manager, you will be responsible for building and maintaining strong relationships with the customer, managing accounts and achieving sales targets. This is a key role that requires...

  • Account Manager

    24 hours ago

    Troy, Michigan, United States Aptiv Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at Aptiv. As a key member of our sales team, you will be responsible for managing existing customer relationships and acquiring new customers in the automotive industry.Key ResponsibilitiesCustomer management and acquisitionPursue new opportunities with...

  • Account Manager

    2 weeks ago

    Troy, Michigan, United States Lindsay Goebel - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and results-driven Account Manager to join our team at Lindsay Goebel - State Farm Agent. As a key member of our agency, you will play a vital role in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and maintain strong relationships with clients to drive...

  • Associate Account Manager

    1 week ago

    Troy, Michigan, United States HUB International Full time

    About HUB InternationalHUB International is a leading insurance and employee benefits broker, providing a broad range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part...

  • National Account Manager

    2 weeks ago

    Troy, United States A Place For Mom Full time

    Job Description SUMMARY This position will report to the Director – Sales & Business Development. Incumbent will plan, organize, direct and control activities to achieve total revenue and profit goals with assigned Key National Accounts. Interface with both internal and external senior-level management, ITW Food Equipment Group (FEG) product development...

  • National Account Manager

    2 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job DescriptionHobart Service is seeking a highly skilled National Account Manager to join our team. As a key member of our sales organization, you will be responsible for developing and executing strategies to drive revenue growth and expand our presence in the U.S. market.Key ResponsibilitiesDevelop and implement annual strategic plans to achieve revenue...

  • Account Manager, Tesla

    5 days ago

    Troy, Michigan, United States ITW Automotive Full time

    Job Title: Account Manager, TeslaITW Automotive is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for providing sales and account management for the Tesla account and related tiers.Key Responsibilities:Establish and maintain strong relationships with customers to drive growth and revenue.Develop and...

  • Sales and Account Manager

    2 weeks ago

    Troy, Michigan, United States Targeted Recruiting Group Full time

    Job Title: Sales/Account Manager - Plastic Compound Sales - AutomotiveOur client is a leading global supplier of polymer materials, services, and solutions. They manufacture a wide range of thermoplastic, elastomeric, and other products.The Sales/Account Manager will be responsible for maintaining and growing existing customer relationships, creating new...

  • Sales and Account Manager

    2 weeks ago

    Troy, Michigan, United States Targeted Recruiting Group Full time

    Job Title:Sales and Account Manager - Polymer SalesCompany Overview:Our client is a leading global supplier of polymer materials, services, and solutions. They manufacture a wide range of thermoplastic, elastomeric, and other products.Job Summary:We are seeking a highly motivated and experienced Sales and Account Manager to join our team. The successful...

  • Insurance Account Manager

    3 weeks ago

    Troy, Michigan, United States STRADA Search Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at STRADA Search Group. As a Personal Lines Account Manager, you will be responsible for managing an existing book of Personal business, providing excellent customer service, and building strong relationships with carriers, producers, and other staff.Key...

  • Account Manager

    4 days ago

    Troy, Ohio, United States Rent-2-Own Full time

    About Rent-2-OwnWe're a dynamic company that values our employees and offers a unique work environment. Our goal is to provide a fun and supportive atmosphere where our team members can thrive.Job SummaryWe're seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining relationships...

  • Senior Account Manager

    7 days ago

    Troy, Michigan, United States Aptiv Full time

    Shape the Future of MobilityAptiv is a global technology company that designs, develops, and manufactures software and hardware solutions to enable a safer, greener, and more connected future of mobility. We're seeking a Senior Account Manager to join our team and help us achieve our mission.About the RoleThis is a unique opportunity to lead account growth...

  • Insurance Account Manager

    3 weeks ago

    Troy, Michigan, United States STRADA Search Group Full time

    Job Title: Personal Lines Account ManagerWe are seeking a highly skilled Personal Lines Account Manager to join our team at STRADA Search Group. As a key member of our team, you will be responsible for managing an existing book of Personal business, providing excellent customer service, and building strong relationships with carriers, producers, and other...