Client Services Associate

4 weeks ago


WilkesBarre, United States TEKsystems Full time

Description:

The Client Services Representative will be responsible for, but not limited to:

Maintaining industry leading service standards by providing prompt service and one call resolution.

Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.

Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.

Most calls will be from current clients who have questions about their policy in regards to:

Requested changes or updates to their accounts

Grow existing client relationships

Saving cancel requests

Setting up autopay

Timely entry of all inbound leads

Skills:

customer service, property & casualty, property and casualty, property & casualty insurance, workers' compensation, commercial insurance, auto insurance, insurance sales, fiduciary

Additional Skills & Qualifications:

Previous experience in any area of the following areas of insurance highly desired: professional liability, small business, workers comp, general liability, business owners (BOP), commercial auto or umbrella

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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