Manager of Client Services

2 months ago


WilkesBarre, United States Victims Resource Center Full time
Job DescriptionJob Description

BA or BS Degree in a Social or Human Service field or equivalent experience with a minimum of eight years experience in assisting victims of crime or relevant field. Minimum of five years supervisory ability and administration skill required. Experience working with victims of crime in multi-disciplinary teams required. Must be self-assured, assertive and confident in working with diverse groups.  Good community networking skills, public speaking skills and written and oral communication skills required. Ability to work variable hours on a daily and/or weekly basis. Must possess the ability to work independently and participate with a work collective. Familiarity with personal computers to include word processing and databases is preferred. Must demonstrate a commitment to the principles of empowerment, self-determination and diversity as per VRC mission and philosophy. Must successfully complete training and certification as Sexual Assault Counselor and Domestic Violence Counselor/Advocate.  Ability to travel is required. Must possess a valid driver’s license, access to an automobile to perform program duties and automobile insurance as required by law.

Company DescriptionVictims Resource Center has been serving the community since 1974. VRC is a vital non-profit organization providing non-judgmental support and services to victims of violence, their families and significant others throughout Luzerne, Wyoming and Carbon Counties. Additionally, VRC provides a wide variety of prevention education programs. All programs and services of VRC are confidential and offered at no cost.Company DescriptionVictims Resource Center has been serving the community since 1974. VRC is a vital non-profit organization providing non-judgmental support and services to victims of violence, their families and significant others throughout Luzerne, Wyoming and Carbon Counties. Additionally, VRC provides a wide variety of prevention education programs. All programs and services of VRC are confidential and offered at no cost.

  • Wilkes-Barre, United States Trane Technologies, plc Full time

    Delivers positive customer service experience and sales solutions to our customers while meeting financial and business goals and objectives. Provides customer support and ensures customer satisfaction goals are achieved. Supervises account managemen Client Service, Representative, Customer Service, Customer Experience, Service Manager, Sales, Retail,...


  • Wilkes Barre, United States TEKsystems Careers Full time

    *Attention!! Top Business Insurance Company is hiring Client Service Professionals!! Luzerne County, PA*   *Contract-to-hire* This role offers individuals the ability to work alongside one of the top-rated commercial insurance providers in the United States! This is a great opportunity to join an organization whose pillars of success are built on customer...


  • Wilkes-Barre, United States TEKsystems Careers Full time

    *Attention!! Top Business Insurance Company is hiring Client Service Professionals!! Luzerne County, PA* *Contract-to-hire* This role offers individuals the ability to work alongside one of the top-rated commercial insurance providers in the United States! This is a great opportunity to join an organization whose pillars of success are built on customer...


  • Wilkes-Barre, United States TEKsystems Full time

    Attention!! Top Business Insurance Company is hiring Client Service Professionals!! Luzerne County, PA Contract-to-hire This role offers individuals the ability to work alongside one of the top-rated commercial insurance providers in the United States! This is a great opportunity to join an organization whose pillars of success are built on customer...


  • Wilkes-Barre, United States TEKsystems Full time

    Description: The Client Services Representative will be responsible for, but not limited to: Maintaining industry leading service standards by providing prompt service and one call resolution. Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed. Highly...


  • Wilkes-Barre, Pennsylvania, United States European Wax Center Full time

    At European Wax Center, we are looking for a dedicated Sales Associate who embodies passion, determination, and a commitment to delivering exceptional service.Compensation and Benefits:Complimentary Waxing ServicesProduct DiscountsIncentive Referral ProgramA vibrant and well-organized work atmosphereHourly pay plus commission, starting at $11-12 per hour...


  • Wilkes-Barre, United States Catholic Social Services of the Diocese of Scranton Full time

    Job OverviewSpecialized Adolescent Assessment UnitThe Specialized Adolescent Assessment Unit (SAAU) focuses on delivering evaluation and intervention services tailored for adolescents and their families engaged with the Child Welfare System. The adolescents served by this unit often face challenges such as parent-child conflicts, school attendance issues,...


  • Wilkes-Barre, Pennsylvania, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in a Endoscopy role.Job SummarySpecialty: EndoscopyDiscipline: Registered NursingEmployment Type: TravelThis is a 16-week assignment with 40 hours per week, 10 hours per shift, days only.ResponsibilitiesProvide high-quality patient care in an Endoscopy...


  • Wilkes-Barre, Pennsylvania, United States TEKsystems Full time

    Job Summary:We are seeking a highly motivated and customer-focused Client Service Professional to join our team at TEKsystems. As a Client Service Associate, you will play a critical role in delivering exceptional service to our clients in the commercial insurance industry.Key Responsibilities:Maintain industry-leading service standards by providing prompt...


  • Wilkes-Barre, Pennsylvania, United States IntegraONE Full time

    Job OverviewPosition Summary:We are in search of an experienced Managed Services Provider (MSP) Engineer to enhance our dynamic team. The successful candidate will possess strong skills in server management and demonstrate expertise in VMware. While networking knowledge is advantageous, it is not mandatory. This position will involve addressing escalated...


  • Wilkes-Barre, Pennsylvania, United States TEKsystems Full time

    Position Overview: The Client Services Associate is tasked with a variety of responsibilities aimed at ensuring superior service delivery and client satisfaction. Key responsibilities include: - Upholding exceptional service standards by ensuring prompt responses and effective resolution of inquiries. - Demonstrating reliability and the ability to...


  • Wilkes-Barre, Pennsylvania, United States TEKsystems Full time

    Position Overview: The Client Services Associate plays a crucial role in ensuring exceptional service delivery and client satisfaction. Responsibilities include: Upholding top-tier service standards by providing swift assistance and resolving inquiries in a single interaction. Demonstrating reliability and the ability to manage multiple tasks across...


  • Wilkes-Barre, Pennsylvania, United States Trane Technologies, plc Full time

    Position OverviewAs a Client Service Representative at Trane Technologies, plc, you will play a crucial role in delivering an exceptional customer service experience. Your primary responsibility will be to provide effective sales solutions while aligning with our financial and business objectives.Key ResponsibilitiesDeliver outstanding customer support to...

  • Travel Nurse RN

    4 weeks ago


    Wilkes-Barre, United States HealthEcareers - Client Full time

    Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Wilkes Barre, Pennsylvania.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: ASAPDuration: 13 weeksEmployment Type: TravelJob Description:As one of the largest Healthcare jobs placement agencies in the U.S., Supplemental Health Care has been...


  • Wilkes-Barre, United States Verdantas Full time

    Job DescriptionJob DescriptionDescriptionWe are VERDANTAS! It is a rare opportunity to get to shape the evolution of a company emerging in the AEC industry.  Our people do it every day.  Be a part of building the next great comprehensive environmental, energy, water, and civil infrastructure consulting firm. Partner with your peers and leaders to make a...


  • Wilkes-Barre, United States Verdantas Full time

    Job DescriptionJob DescriptionDescriptionWe are VERDANTAS! It is a rare opportunity to get to shape the evolution of a company emerging in the AEC industry.  Our people do it every day.  Be a part of building the next great comprehensive environmental, energy, water, and civil infrastructure consulting firm. Partner with your peers and leaders to make a...

  • SAAU Caseworker

    8 hours ago


    Wilkes-Barre, Pennsylvania, United States Catholic Social Services of the Diocese of Scranton Full time

    About the RoleCatholic Social Services of the Diocese of Scranton is seeking a highly skilled and compassionate SAAU Caseworker to join our team. As a key member of our organization, you will play a vital role in providing assessment and intervention services to adolescents and their families.Key ResponsibilitiesComply with Catholic Social Services policies...


  • Wilkes-Barre, Pennsylvania, United States TEKsystems Full time

    Position Overview: The Client Services Associate is tasked with a variety of responsibilities aimed at ensuring exceptional service delivery: Upholding top-tier service standards by delivering timely assistance and achieving resolution in a single interaction. Demonstrating reliability and the ability to juggle multiple systems and responsibilities,...


  • Wilkes-Barre, Pennsylvania, United States RCN Full time

    Join Our Team! We are excited to announce multiple openings for the position of Client Support Representative at RCN. Our mission is to prioritize the well-being of our clients and foster a supportive environment for our team members. Key Responsibilities: Deliver exceptional customer service by addressing inquiries and resolving issues effectively....

  • SAAU Caseworker

    2 months ago


    Wilkes-Barre, United States Catholic Social Services of the Diocese of Scranton Full time

    Job DescriptionJob DescriptionDescription/Job SummaryThe Specialized Adolescent Assessment Unit (SAAU) responds to adolescents (aged 12 - 18) that would potentially be processed under General Protective Service intake. It provides assessment and intervention services for adolescents and their families', originally referred to the Child Welfare System....