Client Relations Specialist
1 week ago
Position Overview:
The Client Services Associate is tasked with a variety of responsibilities aimed at ensuring exceptional service delivery:
Upholding top-tier service standards by delivering timely assistance and achieving resolution in a single interaction.
Demonstrating reliability and the ability to juggle multiple systems and responsibilities, including documentation, handling inquiries, and following up on necessary actions.
Committed to fostering a collaborative team atmosphere that emphasizes customer service and promotes company growth.
The majority of interactions will involve existing clients seeking clarification regarding their policies related to:
- Requested modifications or updates to their accounts
- Enhancing current client relationships
- Addressing cancellation requests
- Establishing automatic payment options
- Promptly recording all incoming leads
Required Skills:
Proficiency in customer service, property & casualty insurance, workers' compensation, commercial insurance, auto insurance, and insurance sales.
Preferred Skills & Qualifications:
Prior experience in any of the following insurance sectors is highly advantageous: professional liability, small business, workers' compensation, general liability, business owners (BOP), commercial auto, or umbrella insurance.
About TEKsystems:
We are partners in transformation, assisting clients in realizing their ideas and solutions to seize new opportunities. Our team of 80,000 collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we work alongside forward-thinking leaders to instigate change. This exemplifies the strength of genuine partnership. TEKsystems is a proud member of the Allegis Group.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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