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Customer Service Representative

4 months ago

Centennial, United States Farmers Insurance Group Full time

Must currently reside in the Denver metro area.


Fluent Spanish language preferred.


We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills.


If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you

Compensation:

$40,000 Annually + Commission

Responsibilities:
  • Maintain customer accounts and update with new account information as needed
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Create records of customer interactions and follow up to ensure all questions have been answered
Qualifications:
  • Experience working in a customer-oriented atmosphere
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • Valid Colorado Property and Casualty Insurance Licenses Preferred
About Company

We’re proud of more than 90 years of serving our customers and are excited about the future as we continue to evolve to meet their needs. Our ambition is to Be the leader in delivering peace of mind, and innovating for customers whenever and wherever they need us.