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Social Service Coordinator

2 months ago

Los Angeles, United States Korean American Family Services (KFAM) Full time
Benefits:
  • Life insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job Description: Korean American Family Services (KFAM) is a non-profit organization specializing in gender-based violence, mental health, and foster/adoption services to API immigrant families. KFAM is seeking a Korean-speaking social service coordinator to work under the supervision of Mental Health Program Director. Social service coordinator will manage front desk receptionist duties and provide administrative support to mental health department.
    
Job Requirements:  
  • Greet and check-in clients and visitors
  • Maintain office cleanliness and organization of supplies/resources 
  • Manage cash, check, and credit card transactions and reporting/reconciling
  • Answer phone and email inquiries
  • General customer service
  • Complete all admissions paperwork and prepare client files for therapists
  • Verify eligibility for benefits for each patient (e.g. – DMH, medical insurance)
  • Support therapists on case management duties as needed
  • Provide translation services as needed
  • Other duties as assigned
 
Qualifications:  
  • Must be Bilingual in Korean
  • Must be a self-starter, highly driven, and able to work independently
  • Must have strong organizational skills, be good at multi-tasking, and detail oriented
  • Must have strong interpersonal and communication skills—good at working with people
  • Customer service or administrative support experience, a plus
  • Must have driver’s license, insurance and be willing to drive, as needed 
Please email your resume AND 2-3 references to Jennifer Oh:  joh@kfamla.org (no phone calls please)