Account Manager

Found in: Talent US C2 - 2 weeks ago

Cleveland, United States Sarnova Full time
Summary:
The Account Manager is responsible for increasing Tri-anim’s acute care portfolio sales within their territory of existing customers, as well as identifying and developing new customers. The Account Manager is responsible for calling on multiple departments in Acute Care facilities with emphasis in Respiratory, Anesthesia and Critical Care. The Account Manager is responsible for all sales activity in their assigned territory including handling all customer needs and ensuring that the sales territory meets revenue and gross profit growth goals.

Tri-anim Health Services, a division of Sarnova, provides innovative respiratory, anesthesia and critical care products and therapies to hospitals, health systems and other patient care facilities nationwide. As a leader in healthcare excellence for over 45 years, we offer targeted solutions, value-oriented programs, clinical expertise, and in-service training to help you provide effective and efficient patient care. Together, we can advance healthcare & improve patient outcomes.

Organizational Impact:
At Sarnova you are not just a number. What you do each day matters. In this role you are the face of the company to the customer. You truly impact the success of the Tri-anim product portfolio by embracing an entrepreneurial mindset to drive product success and provide support to our customers.

Essential Duties and Responsibilities:

Build, develop, and manage accounts within an assigned territory. Meet or exceed established sales quotas. Articulate the value of Tri-anim’s innovative technologies which reduce total cost of care while delivering improved patient outcomes. Develop proposals and conducts sales presentations for prospective and existing customers. Review market analysis to determine customer needs, volume potential, and price schedules. Identify and qualify prospects by telephone, cold-call premise visits, and networking. Demonstrate proficiency on all aspects of Tri-anim’s Web site. Maintain a solid working relationship with Prime Manufacturers through regular co-travel and frequent telephone or e-mail conversations. Provide in-service educational seminars for the clinical staff of hospitals, including impromptu face-to-face seminars. Sell to all appropriate areas of the hospital on a regular basis following a set call schedule. Participate in and pass sales skills or product knowledge tests within designated timeframes. Represent Tri-anim at trade shows, conferences and association meetings. Interface with customers and manufacturers at meetings to identify sales opportunities. Coordinate efforts between Brand Managers and Product Specialists for projects within designated territory.

Skills and Experience Desired:

Bachelor’s degree in Business or equivalent work experience. Minimum of 3-5 years of Hospital Sales experience, preferably with experience in the Anesthesia, Endoscopy, Respiratory Therapy, Emergency, ICU, Biomed and/or Materials Management departments OR 4+ years of a clinical background in acute facilities (anesthesia, respiratory, critical care. A proven track record of meeting/exceeding sales quotas while representing a wide variety of products and therapies from multiple vendors. Impeccable interpersonal skills appropriate to audience and selling situation. Disciplined and detailed approach to account management including the use of CRM tools. Strong negotiation skills with a record of favorable outcomes which are mutually advantageous to Company, supplier and customer. Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions. Competitive drive with a strong sense of urgency to drive profitable growth within assigned territory. Customer focused with ability to identify customer needs and provide solutions. Effective time management and organizational skills Strong PC skills and proficiency with Microsoft Office Suite. Strong written communication skills with ability to prepare clear, concise business proposals.

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