Return Goods Coordinator II

3 months ago

Katy, United States Sonepar Full time

Are you ready for your next career opportunity?

At Cooper Electric successful associates drive our mindset of adapt, dare, and learn. Our associates are encouraged to lead innovation, embrace technology-driven solutions, and thrive in an environment that promotes personal and professional growth. You will be empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results.

Position:

Returns Goods Coordinator

Location:

CDC/Branch

About Crawford:

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes” through our mindset competencies below:

Adapt: Effectively embrace new situation and people

Dare: Appropriately challenge the status quo

Learn: Learn from others, from mistakes, and self-improve

Responsibilities

Process inbound customer returns in the system after matching the contents with the details on the sales return order. Verify all inbound return material is accompanied with the appropriate documentation. Work closely with delivery drivers to make sure the returned material is staged only in designated areas. Ensure that stock material once processed is staged in a designated area for put-away. Document/Label all defective and nonstock material returned from customers and oversee the physical transfer of goods to appropriate defective and Vendor return areas. Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor. Run open return reports to proactively seek out returns that may need to be cancelled.

Qualifications

Ability to handle large volume of returns daily. Good communication skills, organizational skills for keeping records of return invoices. Self-motivated and a Team player Proactive in terms of taking the initiative to perform tasks as required Strong analytical, problem-solving and follow-through skills Reliable, Time Management, detail oriented and accurate in providing information to associates Ability to utilize MHE equipment (forklift, order picker, electric pallet jack) Ability to work in a fast-paced environment and to meet cutoff periods and deadlines

Environment

Job duties may require frequent standing and occasional need to lift or move up to 50 pounds. May encounter extreme hot or cold climates and dusty conditions while pulling product orders. May be required to work annual physical inventory.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

Why work for Cooper Electric?

At Cooper Electric, we are Powered by Difference. As a Sonepar company we have local roots and global reach. We thrive on the diversity of our associates and the various ways that each of us contributes to our successes. What keeps us at the forefront of progress? Our people. No matter where you work or who you are, you will be encouraged to push boundaries, expand your industry experience, and elevate your career.

Our full-time associates can participate in competitive medical plans which include medical, dental, vision, flexible spending accounts, long and short-term disability, life insurance, employee assistance programs, and employee discounts. We offer a generous paid time off plan as well as paid holidays.

About Cooper Electric

For over 50 years, Cooper Electric has provided the New Jersey, New York, and Pennsylvania markets with expert electrical supplies, service capabilities, and innovative solutions. Cooper Electric was established in 1961 as a family-owned business. In 1999 Cooper Electric became a proud member of the Sonepar Group, the world's largest privately held electrical distributor. Today, Copper Electric continues to expand our capabilities and become one of the finest electrical supply distributors in the United States

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