Asst. Restaurant Manager

3 months ago


Charlotte, United States Reid's Fine Foods Full time
 Job Overview 

 Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol.  Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules.  Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees. 
 
Responsibilities and Duties 
·         Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude.  Must maintain a high positive energy level for staff, efficiency, and great quality service standard. 

·         Ability to communicate.  Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management.  

·         Treat all team members fairly and respectfully. 

·         Must have ability to lift 25lbs or more. 

·         Ability to stand/walk for 8 or more hours per shift. 

·         Greet customers and acknowledge their needs and requests.  Ensure customers satisfaction. 

·         Build, coach, manage and develop team. 

·         Open and close restaurant properly by following any checklists for department.  Ability to work flexible schedule of nights, weekends, and Holidays. 

·         Understands and complies consistently with Reid’s Fine Foods policies and procedures. 

·         Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues. 

·         Hire and train qualified staff. 

·         Evaluate employee performance and provide additional coaching and support as needed. 

·         Promptly report any equipment/product issues to Restaurant Manager or General Manager. 

·         Prioritize tasks effectively to ensure most important task are completed on time. 

·         Knowledge of the menu, with the ability to make suggestions. 

·         Check IDs for guest appearing under 30 years of age. 

·         Deal with complaints and problems with a positive attitude. 

·         Handle food and beverage by following all sanitation and safety regulations. 

·         Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning. 

·         Ability to work in a fast-paced work environment and deliver orders in a timely manner. 

·         A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff. 

·         Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts. 

·         Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered. 

·         Assist in ABC Audit Reporting and tracking. 

·         Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing 

·         Assist and support upper management in all departments. 



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