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Security Operations Center Analyst
3 months ago
Department: Technical Division - Managed Services Dept
Position: Security Operations Center (SOC) Analyst
Overview:
The SOC Analyst is responsible for monitoring, detecting, and resolving cybersecurity issues. This role involves responding to threats and breaches, as well as proactively preventing cyberattacks targeting all services offered by FOS.
Roles and Responsibilities:
Alert Triage: Prioritize alerts based on severity and potential impact.
Investigation: Review logs, network traffic, and system behavior to identify unusual or malicious activities.
Isolation: Isolate affected systems or devices from the network to prevent further damage.
Containment: Block malicious IP addresses, disable compromised accounts, or apply patches to vulnerable software.
Remediation: Remove malware, close vulnerabilities, or restore compromised data from backups.
Notification: Inform relevant stakeholders, including IT teams, management, and possibly legal authorities if necessary.
Documentation: Keep detailed records of incidents, actions taken, and evidence collected.
Analysis: Conduct post-incident analysis to understand threat entry points and exploited weaknesses.
Preventive Measures: Implement security improvements based on analysis findings.
Continuous Monitoring: Monitor networks and systems for signs of recurring threats and adjust security measures accordingly.
Reporting: Report incidents to relevant authorities, clients, or partners as required by regulations.
Qualifications:
Associate degree in IT or a related field, OR 1-2 years of experience in IT or a related field.
Proven experience in cybersecurity operations, incident response, and threat management.
Proficiency in using security tools including TrendMicro, Teams App, Autotask, Datto RMM, Vade, Duo, and Office 365.
Familiarity with regulatory compliance requirements (e.g., GDPR, HIPAA, PCI DSS).
Relevant certifications (e.g., CompTIA Security+, CISSP, CEH) are a plus.
Experience:
1-2 years of proven experience in a technical support role within a security operations environment.
Hands-on experience with incident response, threat detection, and security tool management.
Demonstrated ability to handle security incidents and breaches effectively.
Experience in conducting post-incident analysis and implementing security improvements.
Strong understanding of cybersecurity principles, protocols, and best practices.
Excellent problem-solving and analytical skills.
Effective communication skills for collaboration with cross-functional teams.
Ability to prioritize tasks and work effectively under pressure.
This job description outlines the key responsibilities and qualifications for a SOC Analyst, focusing on both reactive and proactive cybersecurity measures to ensure a secure digital environment for FOS services.
