People and Culture Associate
3 months ago
Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.
Overview
Educational Alliance is seeking a highly motivated and capable People and Culture Associate to join our fast-paced and dynamic HR team. In this role, the People and Culture Associate is responsible for supporting various programs and processes within the People and Culture department. The ideal candidate is someone who is passionate about human resources and is looking for a professional challenge. You will be the first point of contact for our candidates, our new hires, our employees when they need help, and you will be at the center of creating a unique culture with top-tier talents. You will also be working with the team and providing support to team members. This role will have huge room to develop and grow into areas that the candidate is interested in developing further.
Responsibilities
Manage the onboarding process for all new hires to support a smooth and compliant integration into the organization; ensure all new hires, including intra-Agency transfers, complete all required onboarding activities timely and accurately Periodically re-evaluate the onboarding process based on feedback from end-users/new-hire surveys and provides recommendations to the People and Culture Operations Manager for process improvements. Enter data into the HRIS platform (ADP), background check websites, job boards and other software platforms. Draft memos for any job/status changes, employment verification letters and other general correspondence and ensure these are communicated in a timely manner. Maintain People and Culture “intranet” site. Provide QA/QC support to ensure all required information/documentation is completed timely and accurately. Serve as a resource for employees who have payroll inquiries and liaise with payroll team as needed to resolve any issues. Assist with special projects and initiatives, including creation and/or modification of process flows, standard operating procedures, FAQs, and guides. Handle routine inquiries, correspondence and departmental administration, i.e., basic employee questions re: policy or process, benefits, organizational change administration, vacancy analysis, performance review support, exit interviews, etc. Assist in collecting, preparing, and reviewing data for reports, programs, and other formal written communications; ensure that all reports and correspondence achieve a high level of quality. Review and submit reimbursement requests for various programs such as tuition and healthcare reimbursements, process employee referral bonuses and additional invoices as needed, through the vendor management system. Responsible for maintaining a broad understanding of Company policies, department procedures, etc. Contribute to the development of communication and outreach strategies to staff by identifying frequently asked questions from multiple entities and by actively engaging P&C team, staff and managers for feedback. Recommend change to human resources policies by observing trends and frequently asked questions from the staff Provide other tactical support to the HR Team. Participate in work planning and scheduling. Support HR leadership with projects and HR needs. Perform other related duties as assigned.Job Requirements
Bachelor's degree in Human Resources Management, Psychology, Business or working experience equivalent. A minimum of 1-2 years’ experience in Human Resources-related work required with onboarding experience. Previous experience working with DOH, DOE, DFTA, and or, OASAS regulations preferred. Superior administrative and computer skills with a strong knowledge and use of Microsoft Office Suite, and HRIS platforms. Prior experience with ADP Workforce Now, Perfect Forms, WordPress, Indeed, Gradar preferred. Must have excellent interpersonal skills and an ability to build strong working relationships with all levels of employees, ensuring superior customer service. Strong administrative skills, including organization, multi-tasking, ability to proactively follow up on ongoing projects, strict attention to detail, is accurate, inquisitive, thinks ahead and can problem solve. Excellent written and oral communication skills; comfortable fielding difficult questions and recommending appropriate solutions. The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. Ability to exercise sound judgment, make effective decisions in the best interest of the organization, and maintaining required confidentiality and discretion is essential. Bilingual (Spanish, Mandarin, Cantonese) a plus.Benefits
Generous PTO Policy Competitive Pay Medical, Dental & Vision Insurance Pension Plan b Retirement Plans Discount Perks for Movies, Broadway Shows, Amusement Parks, etc. Free Gym Membership to our Manny Cantor Center Gym & 14th Street Y Gym Discounts to programs at Educational Alliance Tuition Reimbursement Employee Referral RewardLimitations and Disclaimers
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
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