Bilingual Customer Service Specialist

4 months ago


DeKalb, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit


The individual selected for this role will be expected to work at Store #30009, located at: 1718 Sycamore Road DeKalb, IL 60115
This role is Full Time
Hourly Pay: $18.75
 

Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales  Minimum Requirements: Must be at least eighteen (18) years of age Have a valid, unrestricted Driver’s License  Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position  Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

  • DeKalb, United States Bilingual Therapies Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Bilingual Therapies has partnered withSchool Districts near Dekalb, ILthat is looking forBCBAfor the school year 2024-2025. Not Bilingual? No ProblemRequirements:Masters Degree in Education / Special Education National BCBA Certificate Benefits:Weekly competitive...


  • DeKalb, Illinois, United States Bilingual Therapies Full time

    About the RoleBilingual Therapies is seeking a certified Educational Psychologist for a school year position in Dekalb, IL.Salary and BenefitsThe estimated weekly compensation for this role is around $900-$1,100.Job ResponsibilitiesThis BCBA position involves working with School Districts near Dekalb, IL to implement behavioral interventions. A minimum of 1+...


  • DeKalb, Illinois, United States Sonoco Full time

    About Us:At Sonoco, we have been changing the face of products and packaging since 1899. Our talented people are at the core of our growth, constantly reinventing solutions every year. Today, we are a world leader in global packaging solutions with operations in over 34 countries.We are proud of our portfolio of brands, achievements in sustainability and...


  • DeKalb, United States Sonoco Full time

    From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world...


  • DeKalb, Illinois, United States Sbarro DeKalb Oasis Travel Plaza #4713 Full time

    About Us">Sbarro, a renowned food service provider with 630 eateries across 28 countries, is seeking an exceptional Customer Service Specialist to join their team at the DeKalb Oasis Travel Plaza location. With over 60 years of experience serving high-quality Italian cuisine, Sbarro has built a reputation for excellent customer satisfaction and employee...


  • DeKalb, Illinois, United States The Salvation Army Central Territory Full time

    About The Job:We are seeking a highly motivated and detail-oriented Sales Associate to join our team at The Salvation Army Central Territory.Salary and Benefits:$14.00 per hourFlexible schedulingGreat benefits including sick time, vacation time, holiday pay, life insurance, Pension Plan, & moreEmployee DiscountAdvancement OpportunitiesDuties and...


  • DeKalb, Illinois, United States Biolife Plasma Services Full time

    About the Role:As a Customer Service Representative at BioLife Plasma Services, you will play a crucial role in ensuring our donors receive exceptional service. Your responsibilities will include answering phone calls, greeting and assisting donors, and maintaining accurate records. This is a part-time position that requires flexibility to work various...


  • DeKalb, Illinois, United States The Salvation Army Central Territory Full time

    About the RoleWe are seeking a Cashier and Sales Associate to join our retail team at The Salvation Army Central Territory. In this role, you will be responsible for processing transactions accurately, handling customer inquiries, and maintaining a high level of product knowledge.Duties and Responsibilities:Cash Handling: Accurately manage personal cash...


  • DeKalb, United States Bilingual Therapies Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Occupational Therapist DeKalb, ILPosition Overview: We're seeking an Occupational Therapist to join our team at the Early Learning and Development Center in DeKalb, Illinois! This full-time position (part-time options also considered) offers a fantastic opportunity to work...


  • DeKalb, United States Takeda Full time

    Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role:   Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and...


  • DeKalb, United States BioLife Plasma Services Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...


  • DeKalb, Illinois, United States European Service at Home, Inc Full time

    Company Overview: European Service at Home, Inc is a leading provider of home care services, dedicated to enhancing the lives of our clients through personalized care and support. With a focus on delivering exceptional service, we are committed to building strong relationships with our clients, their families, and our staff. We believe in creating a positive...


  • Dekalb, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • DeKalb, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • DeKalb, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • Dekalb, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric...


  • DeKalb, Illinois, United States Clear Investment Group Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to support the daily operations of our property complex. As an Assistant Property Manager, you will play a vital role in stabilizing and revitalizing this asset.Key Responsibilities:Assist Property Managers with collection efforts to optimize revenue growth.Manage property rentals through...


  • Dekalb, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric...


  • DeKalb, Illinois, United States Biolife Plasma Services Full time

    About the Job:Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and a strong ability to multitask? If so, we encourage you to apply for our Donor Experience Specialist position at BioLife Plasma Services. In this role, you will be responsible for ensuring our donors have a positive and memorable experience...


  • DeKalb, Illinois, United States European Service at Home, Inc Full time

    Seeking a Caregiver Support SpecialistWe need a reliable and compassionate individual to assist with daily living tasks for our clients in Dekalb, IL area. The ideal candidate will have excellent communication skills and be able to work independently.Job Responsibilities:Assist with meal preparation, light housework, and laundryProvide companionship and...