Medical Customer Services

3 months ago


DeKalb, United States Takeda Full time

Description

Please take this to get a sneak peek of one of our Plasma Donation Centers.

About the role:  

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute: 

·You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

·You will screen new and repeat donors and take and record donor vital signs and finger stick results.

·You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

·You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

·You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda: 

·High school diploma or equivalent

·Ability to walk and/or stand for the entire work shift

·Will work evenings, weekends, and holidays

·Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

·Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

·Fine motor coordination, depth perception, and ability to hear equipment from a distance

·Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

·1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you: 

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us: 

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - IL - DeKalb

U.S. Starting Hourly Wage:

$17.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Locations

USA - IL - DeKalb

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Part time

  • Dekalb, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • Dekalb, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • DeKalb, Illinois, United States The Salvation Army Central Territory Full time

    Job Summary:The Salvation Army Central Territory is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key Responsibilities:Customer Service: Greet customers in...


  • DeKalb, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • DeKalb, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Dekalb, United States TDCX Inc. Full time

    **Job position** **Customer Service Specialist - Airline Campaign (Khmer Market)** We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today! **Top Reasons to work with TDCX** Attractive Remuneration Comprehensive Medical Care and Insurance Coverage Premium and Instagrammable...


  • DeKalb, United States Northern Illinois Federal Credit Union Full time

    Job DescriptionJob DescriptionNorthern Illinois Federal Credit Union (NIU) is actively seeking a highly self-motivated individual to join their dynamic credit union team. In a fast-pace environment, this Monday - Friday position is perfect for the energetic and outgoing people-person who is eager to build his or her career in the Credit Union Industry! This...


  • DeKalb, United States Northern Illinois Federal Credit Union Full time

    Job DescriptionJob DescriptionNorthern Illinois Federal Credit Union is actively seeking a highly self-motivated individual to join their dynamic credit union team. In a fast-pace environment, this Monday - Friday position is perfect for the energetic and outgoing people-person who is eager to build his or her career in the Credit Union Industry! This is an...

  • Service Manager

    14 hours ago


    DeKalb, Illinois, United States Chipotle Mexican Grill Full time

    Job SummaryThe Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMaintain a...

  • Service Technician

    3 months ago


    DeKalb, United States DCC Propane, LLC Full time

    Job DescriptionJob DescriptionThe Service Technician is responsible for the safe and efficient transportation of propane systems to residential, commercial, and industrial customers. This role includes installing, maintaining, and repairing propane systems and related equipment, while ensuring compliance with all safety regulations and providing excellent...


  • DeKalb, United States Medrina Full time

    Job DescriptionJob DescriptionMedrina is a doctor-owned and operated organization committed to improving patient outcomes by adding significant rehabilitative knowledge and value to skilled nursing facilities, hospitals, and various clinician teams. Our team is growing, and we are looking for a dedicated Hospital Liaison who is experienced in managing...


  • DeKalb, United States Carpenter Dev & Construction Srvcs Full time

    Job DescriptionJob DescriptionAbout the Role: As a HVAC Service Technician, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems. About Us:Key Responsibilities:Perform installation, maintenance, and repair of residential HVAC systems, including...

  • RN - School Support

    5 days ago


    DeKalb, Illinois, United States Maxim Healthcare Services Full time

    Maxim Healthcare Services is seeking a skilled Registered Nurse to provide temporary nursing care for a student with medical needs in an educational setting.Key Responsibilities:Provide nursing care for students with medical needs, including diabetes management, medication administration, and treatment of illnesses or injuries.Collaborate with educational...

  • RN - School Support

    3 days ago


    DeKalb, Illinois, United States Maxim Healthcare Services Full time

    Maxim Healthcare Services is seeking a skilled Registered Nurse to provide temporary nursing care for a student with medical needs in an educational setting.Key Responsibilities:Provide nursing care for students with medical needs, including diabetes management, medication administration, and any illnesses or injuries.Collaborate with educational staff to...

  • RN - School

    6 days ago


    DeKalb, United States Maxim Healthcare Services Full time

    Maxim Healthcare Services is seeking a Registered Nurse (RN) to temporarily assist a patient to and from school at Dekalb High School. Patient has g-tube, trach and seizure disorder.Why Join Maxim:Competitive Pay & Weekly PaychecksHealth, Dental, Vision, HSA and Life InsurancePaid Time Off401(k) Savings PlanMaxcares Awards ProgramResponsibilitiesProvide...


  • DeKalb, Illinois, United States Service Now Home Services Full time

    About the Role:We are seeking a highly skilled Drainage Systems Specialist to join our team at Service Now Home Services. As a key member of our team, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties.Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to...


  • DeKalb, Illinois, United States Service Now Home Services Full time

    About the Role:We are seeking a highly skilled Drainage Systems Specialist to join our team at Service Now Home Services. As a key member of our team, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties.Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to...

  • On Site EMT

    3 months ago


    DeKalb, United States Biolife Plasma Services Full time

    Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center...


  • DeKalb, Illinois, United States Transdev Full time

    About the RoleWe are seeking a highly skilled and experienced Transportation Operations Manager to join our team at Transdev. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.Key ResponsibilitiesLeadership and Supervision: Provide leadership and supervision to a...


  • DeKalb, Illinois, United States Service Now Home Services Full time

    About the Role:As a Drain & Sewer Technician, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties. Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to exceptional customer service will play a crucial role in resolving issues and ensuring customer...