Customer Service Representative

6 days ago


DeKalb, Illinois, United States The Salvation Army Central Territory Full time

About the Role
We are seeking a Cashier and Sales Associate to join our retail team at The Salvation Army Central Territory. In this role, you will be responsible for processing transactions accurately, handling customer inquiries, and maintaining a high level of product knowledge.

Duties and Responsibilities:

  1. Cash Handling: Accurately manage personal cash drawer, opening, closing, and balancing it regularly.
  2. Customer Service: Provide friendly and efficient service to customers, answering their queries and resolving any issues promptly.
  3. Product Knowledge: Maintain a thorough understanding of our products, including features, prices, and availability.
  4. Store Maintenance: Ensure the sales floor is always clean, organized, and well-stocked, including restocking shelves and replenishing merchandise as needed.
  5. Teamwork: Collaborate with colleagues to meet sales targets and achieve business objectives.

Why Work with Us?

  • A supportive and inclusive work environment.
  • Opportunities for career growth and development.
  • A comprehensive benefits package.
  • A fun and dynamic work atmosphere.

Compensation: Starting salary is $14.00 per hour, with opportunities for advancement and increased earnings based on performance.



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