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Director of Custodial Services

4 months ago

Tulsa, United States HES Facilities Full time

Director of Custodial Services

This Director of Custodial Services will be responsible for all Custodial Management related activities at the account. Service lines included will be Operations and Janitorial Services.  The Director of Custodial Services will directly supervise Lead Custodian(s), general cleaners, floor techs,  etc.  The Director of Custodial Services will report to the HES Regional Director of Operations.  Specific responsibilities include customer relations/retention, quality assurance oversight, employee assessment/staffing, employee development, budget oversight, cost containment and reduction, short/long range planning, problem solving, and new product/service delivery. 

Responsibilities/Tasks/Duties 

  • Manages all FM related activities of assigned buildings at account.  
  • Directs the daily activities of all HES  Facilities employees and outside contractors 
  • Manage the  day to day computerized maintenance management system (CMMS)work order process and execution 
  • Ensures all HES Facility personnel assigned work in a safe manner and in a safe environment.  Promotes a culture of safety in all employee communications  
  • Ensures all work performed by HES  Facilities is done in a timely and cost effective manner according to all applicable codes 
  • Ensures all facilities under his/her responsibility are safe and comply with all federal, state, and local laws 
  • Maintains/monitors customer contacts (owner / customer), profiling customer needs/expectations and changes in customer priorities while developing/ implementing account retention strategies 
  • Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved by all individuals 
  • Monitors/evaluates both HES Facility and customer budgets and plans/coordinates future budget/special funding requests 
  • Administers cost containment/reduction activities among assigned sites and management personnel 
 

 

  • Provides short range/long range account planning to include initial overall planning with the Director of Operations, Vice President of Operations, and one-on-one activities with subordinates and customers 
#HES2024

Want to become part of a winning team with opportunities for growth, career advancement and development? HES Facility Services is proud to provide an environment where we support you and your drive for success. We have a passionate commitment to learning and investing in our associates looking to accelerate their careers. We offer a wide range of employment opportunities for professionals and entry level candidates who share our core values.

HES Facilities Management is an equal opportunity employer.HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

 

 

  • Three to five years of management experience in the Operations & Maintenance or Facilities Management field  
  • Experience will CMMS Technology and work order execution process  
  • Excellent verbal and written communications skills and the ability to interact effectively at all levels 
  • Four-year degree preferred