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Custodial Operations Manager

2 months ago

Tulsa, Oklahoma, United States Gathering Place Full time
About the Role

Gathering Place is seeking a highly skilled and experienced Custodial Operations Manager to join our team. As a key member of our facilities management team, you will be responsible for maintaining the highest level of cleanliness and quality standards in our park.

Key Responsibilities
  • Oversee daily custodial work, assign tasks, and ensure a high standard of safety and cleanliness.
  • Mentor and develop the team to prepare them for daily operations.
  • Organize and lead start-up meetings effectively and timely.
  • Communicate professionally and effectively with team members and guests.
  • Hold team members and self-accountable for guest service/engagement, department policies, and procedures.
  • Recognize and resolve conflicts in a timely manner.
  • Communicate issues with leadership on a daily basis.
  • Assist with maintaining inventory and controlling expenses.
  • Continuously improve operational execution through attention to detail and adherence to all operating standards and procedures.
  • Train staff in the proper use of custodial equipment and supplies.
  • Maintain area cleanliness, including sweeping pathways, picking up trash, and emptying trashcans.
  • Ensure cleanup before and after events.
  • Submit work orders for needed repairs.
  • Assist with custodial needs and furniture or equipment setups and coordinates special work as required.
  • Accurately complete daily paperwork, notes, and spreadsheets.
  • Timely report maintenance issues in restrooms and to company equipment.
  • Lead the daily activities of the Custodial Team to include appropriate cleaning of all park areas.
  • Assist with implementation and monitoring of programs that assure a safe work environment.
  • Ensure the proper maintenance of all equipment.
  • Communicate needs for repair and/or replacement of used and damaged equipment.
  • Operate equipment such as pressure washers, compactors, park vehicles, hoses, etc.
  • Identify and implement effective course of action to complete assigned work.
  • Prepare for, respond to, and recover from biohazards in the work environment.
  • Organize own work tasks, set priorities, and meet critical time deadlines.
Requirements
  • Must be professional, energetic, self-motivated, and disciplined.
  • Must be a self-starter, innovative thinker.
  • Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
  • Exercise good judgment in decision making.
  • Strong organizational skills required.
  • Must be able to follow oral and written directions and follow projects through to completion.
  • Must be able to build rapport and create professional relationships.
  • Must be able to work efficiently and show initiative.
  • Able to operate and maneuver in tight spaces.
  • Train team members on appropriate cleaning techniques.
  • Ability to operate and maintain a variety of custodial equipment.
  • Ability to adapt to and work in an environment of constant change, growth, and frequent interruptions.
  • Prepare for, respond to, and recover from biohazards in the work environment.
  • Observe safety requirements and safe work practices and methods as required.
  • Organize own work tasks, set priorities, and meet critical time deadlines.
Physical Requirements
  • Must have the ability to stand for extended periods of time.
  • Exhibit manual dexterity to use equipment.
  • See and read printed material.
  • Physical agility to lift, carry, push, and pull up to 50 pounds individually, and 100 pounds with assistance.
  • Bend, stoop, walk, and reach overhead.
  • Must be able to carry, place, and climb ladders of varying heights.
  • Be able to work inside and outside, in varying weather, to include extreme cold/heat.
  • Position may be exposed to fumes, dust, odors, chemicals, and cold/heat temperature extremes.
  • Perform the following physical activities: kneeling, squatting, bend floor-to-waist/waist-to-overhead, reach overhead, stand, sit, lift, and walk indoors and outdoors for extended periods of time.
Computer Proficiency
  • Strong computer skills and proficiency with Microsoft Office suite.
Qualifications
  • Completion of High School Diploma or equivalent, College degree preferred.
  • Minimum of one year demonstrated leadership.
  • Must be able to work a flexible schedule that meets the needs of a 365-day operation, varied and long shifts including holidays, weekends, and events.
  • Methods, materials, and equipment used in custodial work and preventative building maintenance.
  • Valid driver's license.