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Field Service Technician- Heavy Construction
4 months ago
Responsibilities :
Diagnose and repair heavy construction equipment including compactors, loaders, excavators, dozers, haul trucks, among other medium to heavy duty equipment Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed in the field; a company truck, phone, and computer are provided Using independent judgment, assumes responsibility for the safe maintenance and repair on a variety of equipment, which involve mechanical, hydraulic, gas, diesel, and electrical systems Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner Positively interacts with manager and team members to satisfy customer needs Provides assistance to other technicians as needed in regard to troubleshooting repairs Utilize modern communication methods both internal and external, to ensure job status is conveyed in a timely manner and the customer’s needs are being exceeded Documents labor, parts used, and description of work performed assuring that work orders can be closed and billed as communicated with the customer Willing to respond to after hour emergency calls as directed by supervisor Identifies and communicates the need for parts for inventory Performs other duties as assigned/requiredQualifications:
2-year technical degree or high school diploma and several years of comparable experience 2+ years of relevant diesel equipment repair experience, preferably in the field Knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems Possesses the ability to diagnose equipment without supervision; is also able to understand and communicate schematics Desire to provide exceptional customer service with a strong attention to detail Must be an excellent problem solver who possesses modern communication and computer skills Ability to maintain a safe and clean work environment Willing and able to respond to emergency after-hour calls, as directed by supervisor Must operate equipment safely Own mechanic tool set Must have and maintain a clean driving record Class A CDL or willingness to obtain one within a defined period of time Obtain a DOT medical certification card Pass a DOT pre-employment drug screen & physical This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement*IndT
Minimum Physical Requirements :
Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.What We Can Offer You
Competitive pay
Ongoing training
Advancement opportunities
Paid time off (PTO)
Paid holidays
Health, dental/orthodontia and vision insurances
Paid parental leave
Matching 401(k) fund
Disability and life insurance
Wellness programs
Safe, clean, and friendly work environment
