Field Service Coordinator

1 month ago


Altoona, United States Interstate Companies Inc Full time
Job DescriptionJob Description

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems and I-State Truck Center.

Are you tired of your boring dead end job? Do you want a rewarding career that challenges you? Do you like organization? Are you good with a computer? Do you enjoy a fast paced environment with a team that truly cares about you? Do you have a can-do attitude? We want to talk to you

We are looking to add a Field Service Coordinator to our team.

What’s that, you ask? A Field Service Coordinator:

  • Handles scheduling service calls and PM services.
  • Communicates regularly with technicians and customers.
  • Provides coordination between technicians, sales team and parts team.
  • Helps aid management team in determining solutions to customer concerns.
  • Opens and closes work orders. Aides technicians in quoting repairs.
  • Provides support to management team as needed.
  • Other duties as assigned.

Strong candidates will:

  • Have a high school diploma or equivalent.
  • Have excellent customer service skills.
  • Desire to be a team player.
  • Understand that attention to detail is a must.
  • Be personable, friendly, and willing to interact with people all day.
  • Have excellent communication skills; both verbally and written.
  • Have a strong moral compass, a high level of personal integrity.
  • Be able to work independent of direct supervision.
  • Welcome transparency and accountability.
  • Have strong typing skills.
  • Be able to adapt and learn new things.
  • Have general mechanical understanding.
  • Be able to learn and master multiple software platforms.

Benefits:

  • Broad range of health (medical, dental and vision) insurance options
  • Flexible paid time off and paid holidays
  • 401(K) with company match

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.


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