Account Manager

2 months ago

Ocala, United States Sunrise Landscape Full time

Account Manager

At Sunrise Landscape, we are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work We are excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000 employees. Headquartered in Tampa, Florida, for more than 40 years, our services focus on meeting the customer's needs with a commitment to landscape and service excellence. In prioritizing the importance of this vision, we are excited to have the opportunity for an Account Manager for our expanding area in Ocala, FL. The right candidate is someone who is innovative and bring new ideas on how we focus on a client-first culture.

This role will be located in Ocala and will serve various clients in that area.

Your Role

The Account Manager (aka Client Success Manager) will be the primary business and relationship manager for Sunrise Landscape's Ocala based customers. This role requires someone with deep experience in client management and can bring new ideas on how to highlight an excellent client experience. This role requires an exceptional attitude of managing relationships and excellent day-to-day communication with both the client and the operations teams on service delivery. This position will be expected to establish regular business reviews including formal presentations and generating annual budget and account plans. In this role, you will be expected to do the following:

  • Develop, build, nurture and maintain exceptional client relationships for a portfolio of large commercial landscape customers; act as the primary relationship and escalation contact with client. The primary functions  includes relationship management, operational support and coordination, launch readiness, communication, and problem solving, both strategic/tactical.
  • Ensure a high level of client retention; addresses issues proactively and develops solutions to mitigate client retention risk.
  • Aids clients in achieving their goals.
  • Create Executive Summaries outlining issues/problems and solutions; present findings and solutions to clients and leadership as applicable.
  • Lead interactions within Sunrise Landscape and with clients to arrive at expected service delivery outcomes while achieving a high level of Client Delight.
  • Lead internal team meetings to problem solve through collaboration and communication resulting in a more efficient and effective delivery of service for the client accounts. You will need to influence without direct reporting authority.
  • Proactively plan and communicate daily operational plans to ensure leaders and front-line crews execute on the client scope of work.
  • Develop and communicate weekly client updates regarding operations and property needs.
  • Create all client proposals and build annual and multi-year client budgets.
  • Conduct property quality assessments through onsite inspections to keep clients informed of work being performed, work scheduled and other property needs.
  • Understand core issues happening at the branch location and within crew operations to enhance branch and bring solutions to resolve enabling you to be seen as a valuable resource for operational improvement.

What You Bring To Us:

  • Bachelors' degree required.
  • Minimum of 5-7 years' of professional experience in a client facing role; excellent track record in establishing and maintaining client relationships. (Client References a big plus)
  • Strong written, verbal, and interpersonal communication skills are critical to this position - and embodies a collaborative work style.
  • Must be a good listener and able to respond to clients in a professional manner.
  • The ability to work independently as well as working with management on key client issues.
  • Excellent organizational skills with the ability to: perform detail-oriented work accurately, handle several assignments simultaneously, maintain confidential information, and produce reports in a timely manner.
  • Ability to travel to client sites in the Ocala area.

Additional Information:

We are excited to review your qualifications for the Account Manager role. Please note, if you do not submit a resume outlining the details of your previous roles & responsibilities, we are unable to move forward with considering your candidacy. 

  • Accounting Manager

    2 weeks ago

    Ocala, United States Oak Hammock Full time

    Position Title: Accounting Manager Position Type: Full-Time Location: Gainesville, FL What We Do Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, skilled nursing and home care. Our community...

  • Commercial Lines Account Manager

    7 hours ago

    Ocala, Florida, United States Brown & Brown Insurance Full time

    About the RoleWe are seeking a highly skilled and motivated Commercial Lines Account Manager to join our team at Brown & Brown Insurance. As a key member of our team, you will be responsible for servicing new and existing accounts, providing support to our team in maintaining and expanding assigned accounts.Key ResponsibilitiesEnter all required data into...

  • Commercial Lines Account Manager

    3 months ago

    Ocala, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to...

  • Commercial Lines Account Manager

    3 days ago

    Ocala, Florida, United States Brown & Brown Insurance Full time

    About Brown & Brown InsuranceBuilt on meritocracy, our company culture rewards self-starters and those committed to delivering exceptional results for our clients.We're seeking a highly skilled Commercial Lines Account Manager to join our dynamic team in a key role that involves servicing new and existing accounts, providing vital support to the team in...

  • Insurance Commercial Lines Account Manager

    8 hours ago

    Ocala, Florida, United States Express Pros - Ocala Full time

    Job DescriptionJob Title: Insurance Commercial Accounts ManagerLocation: Ocala, FloridaSummary:We are a well-established, locally owned and operated insurance agency with a strong reputation for providing exceptional service to our clients. Our team is dedicated to fostering a supportive and collaborative work environment, with ample opportunities for...

  • Accountant

    3 months ago

    Ocala, United States Intelligence Health Group Inc. Full time

    Job DescriptionJob DescriptionSTAFF ACCOUNTANT Intelligence Health Group Inc. is looking for a self-motivated Accountant to join our financial management department. This position play an important role in our company’s financial operations, ensuring accuracy in accounting and compliance with the law.The Staff Accountant will prepare and examine financial...

  • Accountant

    3 months ago

    Ocala, United States Intelligence Health Group Inc. Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offVision insuranceSTAFF ACCOUNTANTIntelligence Health Group Inc. is looking for a self-motivated Accountant to join our financial management department. This position play an important role in our companys financial operations, ensuring accuracy in accounting...

  • Staff Accountant

    1 month ago

    Ocala, United States Live Oak Properties Full time

    Job DescriptionJob DescriptionTitle : Staff AccountantReports to: Chief Financial Officer and ControllerPay Grade: SalaryGeneral Position Summary:Provide financial information to management by researching and analyzing accounting data. Prepare Financial Statements, Tax Worksheet Schedules, and other Analytical Reports. Assist with the implementation and...

  • Personal Lines Account Manager

    4 weeks ago

    Ocala, United States King Insurance Partners Full time

    Job DescriptionJob DescriptionDescription:In 1974, Malcolm King, Sr. founded King Insurance Partners based on the guiding philosophy of his life: Do all the good you can, in all the ways you can, for all the people you can, in every place you can, at all the times you can, as long as you can. To this day, that remains our core focus and mission.Awards and...

  • Bookkeeper/Accountant

    2 weeks ago

    Ocala, United States Express Pros - Ocala Full time $22 - $24

    Job DescriptionJob DescriptionBookkeeper/AccountantLocation: Ocala, FLSchedule: Monday - Friday, 8:00 AM - 5:00 PMPay: $22-$24 per hourAre you passionate about numbers and looking to grow your accounting career? We’re seeking a motivated Bookkeeper/Accountant to join our dynamic team! This role offers a fantastic opportunity to enhance your skills and take...

  • AT&T Account Manager

    3 weeks ago

    Ocala, United States 3eight, inc Full time $40,000 - $55,000

    Job DescriptionJob DescriptionWe are excitedly seeking a motivated and enthusiastic AT&T Customer Success Manager to join our full-service marketing and sales firm. Our AT&T Customer Success Management team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional...

  • AT&T Account Manager

    2 weeks ago

    Ocala, United States 3eight, inc Full time $40,000 - $55,000

    Job DescriptionJob DescriptionWe are excitedly seeking a motivated and enthusiastic AT&T Customer Success Manager to join our full-service marketing and sales firm. Our AT&T Customer Success Management team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional...

  • AT&T Account Manager

    2 weeks ago

    Ocala, United States 3eight, inc Full time $40,000 - $55,000

    Job DescriptionJob DescriptionWe are excitedly seeking a motivated and enthusiastic AT&T Customer Success Manager to join our full-service marketing and sales firm. Our AT&T Customer Success Management team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional...

  • Receptionist / Accounting Clerk

    2 weeks ago

    Ocala, United States Express Pros - Ocala Full time $17 - $18

    Job DescriptionJob DescriptionJob Title: Receptionist/Accounting ClerkLocation: Ocala, FLPay: $17-$18/hrWork Schedule: Mondays: 7:00am-5:00pm; Tuesday-Friday: 8:00am-5:00pmApply Now: Email your resume to Devin.Sias@Expresspros.com.Position Overview: As a Receptionist/Accounting Clerk, you will play a crucial role in creating a welcoming environment for...

  • Account Sales Representative

    4 days ago

    Ocala, Florida, United States PepsiCo Full time

    Position Overview:PepsiCo is seeking a dedicated individual to serve as the primary sales representative at the store level for major accounts such as supermarkets. This role is crucial for enhancing service and expanding business within designated accounts.Key Responsibilities:Drive sales growth, increase market presence, and enhance product distribution in...

  • Account Sales Representative

    3 days ago

    Ocala, Florida, United States PepsiCo Full time

    Position Overview:As a key sales representative for PepsiCo, you will serve as the primary contact for major retail accounts, including supermarkets. Your role is essential in enhancing customer relationships and expanding business within your designated accounts.Key Responsibilities:Drive sales growth, increase market presence, and enhance product...

  • School Accountant

    1 month ago

    Ocala, United States Diocese of Orlando Full time

    Job Type Full-time Description SUMMARY The accountant is required to exercise independent judgment and initiative in analyzing and providing recommendations regarding financial matters. Areas of assignment include, but are not necessarily limited to, accounts receivable, payables, bank reconciliation, budgeting, purchasing, financial reporting and other...

  • Landscape Account Executive

    3 days ago

    Ocala, Florida, United States Yellowstone Landscape Full time

    If you have a strong interest in horticulture and enjoy working outdoors while appreciating the beauty of nature, Yellowstone Landscape could be the ideal workplace for you. In the role of an Account Manager, you will take on a vibrant position in the field, overseeing teams and interacting with clients to ensure their needs are met. At Yellowstone, we...

  • Senior Tax Accountant

    3 days ago

    Ocala, Florida, United States Southern CPA LLC Full time

    Job OverviewEXPERIENCED TAX PROFESSIONALS NEEDEDComprehensive Job OverviewSouthern CPA LLC is in a phase of growth and is seeking to add a seasoned tax accountant to our dynamic team. With a solid reputation in the accounting industry, we are located centrally in Ocala and cater to a diverse clientele. We are looking for a proficient tax preparer with a...

  • Senior Cost Accountant

    2 months ago

    Ocala, United States Ingersoll Rand Full time

    Job Title Senior Cost Accountant Location Ocala, FloridaAbout UsIngersoll Rand is a global leader in providing reliable, highly efficient and low maintenance systems and solutions for various industries. delivering proven expertise, productivity and efficiency improvements. For more information, visit www.IRCO.com. Job SummaryWe have an exciting...