Current jobs related to Desktop Support Engineer - Louisville - Axiom Technologies

  • Desktop Support Specialist

    3 weeks ago

    Louisville, Kentucky, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Louisville, Kentucky. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their desktop systems are running smoothly and efficiently.Key...

  • Desktop Support Specialist in Louisville, KY

    10 hours ago

    Louisville, Kentucky, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Louisville, Kentucky. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center (tech bar) support.Key...

  • Desktop Engineer/Support

    4 weeks ago

    Louisville, United States Powerwell Full time $18 - $20

    Job DescriptionJob DescriptionJOB DESCRIPTION:We have an open position in the Northern Field Services Branch for a desktop support technician. This technician will be located at 908 West Broadway, Louisville, KY and will provide support for multiple agencies in Jefferson and the surrounding counties.REQUIREMENTS:Excellent customer service and communication...

  • Desktop/DeskSide Support Engineer

    4 weeks ago

    Louisville, United States HCL Technologies Full time

    Desktop Support Technician Louisville, KY Full Time Responsibilities for this position may include but are not limited to: Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, Video Conferencing systems, and IT-to-IT support for all of Customer’s Workforce Enablement product. Responsible for technical...

  • Desktop Support Specialist

    7 days ago

    Louisville, Kentucky, United States HCL Technologies Full time

    Desktop Support TechnicianJoin HCL Technologies in Louisville, KY as a full-time Desktop Support Technician. As a key member of our team, you will be responsible for providing primary desktop support for Windows Operating System and Mobile Device Management Infrastructure.Key Responsibilities:Provide technical assistance and troubleshooting for...

  • Desktop Support Specialist

    2 weeks ago

    Louisville, Kentucky, United States HCL Technologies Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at HCL Technologies. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for desktop systems, mobile devices, and video conferencing systems.Key...

  • Desktop Support Specialist

    3 weeks ago

    Louisville, United States HCL Technologies Limited - Business Services Full time $25 - $28

    *Title: Desktop Support Specialist *Find out if this opportunity is a good fit by reading all of the information that follows below.*Location: Louisville, KY 40222 - Onsite**Duration: Full Time**Job Description-*Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client...

  • Desktop Support Specialist

    3 weeks ago

    Louisville, Kentucky, United States HCL Technologies Limited - Business Services Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at HCL Technologies Limited - Business Services. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone, email,...

  • Desktop Support Specialist

    4 weeks ago

    Louisville, Kentucky, United States Powerwell Full time

    Job OverviewPowerwell is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support for multiple agencies in Jefferson and surrounding counties.Key Responsibilities:Provide exceptional customer service and communication skills to resolve technical issues.Configure,...

  • Desktop Support Specialist

    4 weeks ago

    Louisville, Kentucky, United States Powerwell Full time

    Job OverviewPowerwell is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support for multiple agencies in Jefferson and surrounding counties.Key Responsibilities:Provide exceptional customer service and communication skills to internal and external...

  • IT Desktop Support Specialist

    3 weeks ago

    Louisville, Kentucky, United States Technology Consulting, Inc. Full time

    Position OverviewTechnology Consulting, Inc. is seeking skilled Desktop Build Technicians to support our operations. This role involves critical tasks in hardware and software management, ensuring optimal performance across various systems.Job SummaryAs a Desktop Build Technician, you will engage in a comprehensive PC Refresh initiative aimed at upgrading...

  • IT Support Engineer

    2 months ago

    Louisville, United States NTT DATA Group Corporation Full time

    The Desktop Engineer will work onsite in Louisville, KY and will be working the night shift hours from 11:30 pm to 7:30/8:00 am ET (starting Monday night at 11:30 pm ET and ending on Saturday morning). ONSITE and NIGHT SHIFT (1130PM TO 8AM EST TUES-SAT) Desktop/Network Engineer supporting Client/Server Technology Support specialized lab devices (bar code...

  • Desktop Support Specialist

    3 weeks ago

    Louisville, Kentucky, United States Jobs for Humanity Full time

    Job Description**Job Summary:**We are seeking a highly skilled Desktop Support Specialist to join our team at Jobs for Humanity. As a Desktop Support Specialist, you will be responsible for providing technical support for software and hardware installs, hardware moves, add or changes of hardware/software for the end-user community.Key...

  • Tier 2 IT Support Engineer Onsite

    4 months ago

    Louisville, United States Thrive Full time

    Job DescriptionJob DescriptionPosition Title: IT Field EngineerLocation: Erlanger, KYDepartment: Service DeliveryFLSA Designation: Exempt/Full-TimeReports To: Service ManagerJOB SUMMARY:The IT Field Engineer's responsibilities include ensuring the organization receives fast, professional and technically accurate on-site resolution of Windows desktop,...

  • Desktop Support Specialist

    2 weeks ago

    Louisville, Kentucky, United States Jobs for Humanity Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at BAE Systems. As a key member of our IT department, you will provide technical support for software and hardware installs, hardware moves, and changes for our end-user community.Key ResponsibilitiesProvide on-site technical support for software and hardware installs, hardware...

  • IT Support Specialist

    3 days ago

    Louisville, Kentucky, United States Thrive Full time

    Job SummaryThrive is seeking a skilled IT Field Engineer to join our Service Delivery team in Erlanger, KY. As an IT Field Engineer, you will be responsible for providing fast, professional, and technically accurate on-site resolution of Windows desktop, local area network, and basic information technology issues.Key ResponsibilitiesProvide technical support...

  • Desktop Support Specialist

    4 weeks ago

    Louisville, Kentucky, United States Stock Yards Bank and Trust Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Stock Yards Bank and Trust. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users and collaborating with our Tier 1 team to ensure seamless service delivery.Key ResponsibilitiesAdvanced Troubleshooting:...

  • Senior IT Support Specialist

    4 weeks ago

    Louisville, Kentucky, United States Cira Infotech, part of MGT Full time

    Position Overview:We are currently seeking a dedicated Desktop Engineer to join our team. This role requires a local candidate who meets the qualifications outlined below.Work Environment:This position is 100% onsite and requires the candidate to work during night shift hours. The schedule will be from 11:30 PM to 7:30/8:00 AM ET.Contract Duration:The...

  • IT Support Specialist

    3 days ago

    Louisville, Kentucky, United States NTT DATA Group Corporation Full time

    Job Title: IT Support EngineerWe are seeking a highly skilled IT Support Engineer to join our team at NTT DATA Group Corporation. As a key member of our team, you will be responsible for providing top-notch technical support to our clients.Job Summary:The IT Support Engineer will work onsite in Louisville, KY, supporting our client reference laboratory...

  • Desktop Build Specialist

    3 days ago

    Louisville, Kentucky, United States TCI Technology Consulting Inc Full time

    Desktop Build Technician Job DescriptionTCI Technology Consulting Inc is seeking a skilled Desktop Build Technician to join our team in Louisville, KY. This is a contract opportunity with possible extensions and/or hire.Job SummaryWe are looking for a highly motivated and experienced Desktop Build Technician to participate in our PC Refresh project. The...

Desktop Support Engineer

4 months ago

Louisville, United States Axiom Technologies Full time

Axiom Technologies  is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .

Field Support Engineer

The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. This position supports a broad range of IT hardware and software.

The selected professional will be responsible for working with end users about the issues related to physical workstations, including laptops, desktops, peripherals, network devices, among others. Individual should also be well versed about remote troubleshooting and remote desktop support, Physical hardware inventory etc.

In addition, they will also be responsible for serving in a client-facing role to carry out imaging and deploying desktop equipment, fielding onsite escalations from services desk, supervisor and customer.

Responsibilities

Responsible for installing, maintaining, and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Diagnose and resolve various hardware performance issues, make decisions when appropriate related to replacing existing user workstation equipment and carry out the entire product replacement process, including the removal of existing IT assets as well as the implementation of new IT assets. Takes responsibility for potential or desired follow-up services or problem escalation. Should contribute directly to the implementation of new company service solutions, or short projects as per the supervisor’s directives. Should be able to conduct Video Conferencing meeting and Dry-run tests as needed Manage all IT assets, including tagging in / out existing and new IT assets as they are rolled out to end users. Ensure the best possible experience when setting up new user equipment, and perform the necessary onsite testing to ensure existing and/or new employees have access to equipment, applications, and various other technical solutions. Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others. Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it. Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Dealing with hardware and application support queries and issues reported to the Field Services team Take ownership and responsibility of an issues from start through to a successful resolution Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible Ensures that supported customer accurately completes the approved work request with the date and time of submission Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Maintain adequate knowledge of operating systems and application software used to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members

Requirements

2 – 5+ years of experience working in a field services support capacity, with specific experience in the configuration, implementation, and maintenance of IT assets (Laptops, Desktops, Peripherals), troubleshooting, and resolving any technical issues that require onsite service support. Knowledge and practical experience troubleshooting and supporting local area data networking (hardware/software/protocols and best practices). Knowledge of Incident Management, Service Request Management, DEPOT model, etc. Proficiency in Microsoft Desktop OS (domain environment), Desktop application-related configurations, troubleshooting, etc.. Knowledge of standard Microsoft Productivity Applications such as Microsoft Office and Outlook. Familiarity with all major web browsers including Google Chrome and Mozilla Firefox, EDGE and IE, etc. Working knowledge of Apple-MAC operating systems and device configuration and troubleshooting Working knowledge of the ServiceNow ticketing tool.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @