Account Manager
4 weeks ago
Account Manager
Buffalo, MN 55313, USA Req #171 Wednesday, August 14, 2024Our Mission: Honoring People
Our Values: Integrity, Compassion, Curiosity, and Helpfulness
The Account Manager is responsible for account follow-up for all assigned accounts, resolving billing problems and answering payer or client inquiries. Sets up financial arrangements as needed. Uses collection techniques to maintain current account receivables including monitoring for delinquent payments. Reports to the Accounts Receivable Manager.
SCHEDULE
Full time, in-office Monday-Friday, 8am-5pmBENEFITS
Medical, Vision, Life, and Pet insurance 401k 100% vested Tuition Reimbursement Paid Holidays Mobile Reimbursement or Company PhoneMAJOR RESPONSIBILITIES
Routine billing of assigned payers Reviews claims for accuracy by comparing to auth on fileCommunicates with branch regarding claims without required authorization for services billed and documents in account/invoice logTransmits claims via batch or direct data entry according to payer guidelines when applicableVerifies claims have been received by payer if transmitted electronicallyMails claims with required documentation when applicable Reviews and assures appropriate processing of authorizations Notifies branch office of any denied authorizations via email, phone call or fax and documents in account/invoice logAssures that authorizations are correctly entered into system Accurately posts payments to accounts receivable as they are received Checks in remittance advice. Determines reason for non-payment of claims and records problems in account/invoice log and branch problem billing listShifts all client responsibility balances to appropriate payer, or to the client. Makes appropriate contractual Performs audits of accounts to ensure accuracy and timely payment Follows up on insurance billing to ensure timely receipt of payments. Demonstrates ability to deal with clients and insurance companies regarding sensitive financial matters and recapture unpaid balancesIdentifies problems on accounts, documents in account/invoice log, and follows through to conclusionReviews account aging at least monthly and reports inconsistencies and corrects errors as appropriateResponds to insurance company requests for information in a prompt and professional mannerReceives and resolves client billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments. Reviews credit balance reports for correct recipient of refundMakes appropriate financial arrangements for payment of delinquent client accounts; follows up to determine if payments arrangements are being met; contacts clients to resolve problems; responds to correspondence or telephone calls from clients about accountsPerforms reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checkIdentifies potential write offs; attaches documentation and forwards to supervisor for approval General Office: Maintains professional, positive and effective communication with all office staff, branch locations, payer representatives and clientsMaintains confidentiality of all information pertaining to clients, families and employeesAssists with answering telephones and daily office maintenance Serves as a resource and backup person when requested. Performs other duties as assigned.PHYSICAL/ENVIRONMENTAL DEMANDS
Light to Medium - primarily desk work; some bending, stretching. Ability to work long hours and to tolerate some variability in hours. Able to operate simple and complex office equipment.
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.
QUALIFICATIONS
Two years post-secondary education or five years experience in a related field ( health care administration, business administration, finance). Experience with accounts receivable management, billing, payroll and Good computer skills/experience including Good written and oral communication skills with customers and Good organizational skills; ability to work independently with minimal Experience with concurrent assignments and prioritizing Pass initial and ongoing background studies and screenings including but not limited to those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals and Entities.
Other details
Pay Type Salary Min Hiring Rate $ Max Hiring Rate $ Buffalo, MN 55313, USA Share this job:-
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