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Strategic Account Manager

2 months ago

Buffalo, New York, United States ACV Auctions Full time

About the Role:

We are seeking a highly skilled and experienced Strategic Account Executive to join our team at ACV Auctions. As a key member of our sales team, you will be responsible for managing and growing our largest customer base, building strong relationships with our clients, and driving business growth through strategic account management.

Key Responsibilities:

  • Develop and execute strategic plans to grow and retain our largest customer base, including identifying new business opportunities and developing targeted sales strategies.
  • Build and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to meet their goals.
  • Collaborate with cross-functional teams, including sales, operations, and product, to ensure seamless execution of sales strategies and customer satisfaction.
  • Conduct regular business reviews with clients to assess their needs and provide recommendations for growth and improvement.
  • Monitor and analyze customer data to identify trends and opportunities for growth, and develop targeted sales strategies to capitalize on these opportunities.
  • Interface with internal stakeholders to ensure alignment and effective communication of sales strategies and customer needs.
  • Develop and maintain a deep understanding of our clients' business models, financials, and growth strategies, and use this knowledge to inform sales strategies and customer engagement.

Requirements:

  • Minimum 5 years of professional experience in a sales or account management role, with a strong track record of driving business growth and customer satisfaction.
  • Proven ability to build and maintain strong relationships with clients, and to develop and execute strategic sales plans to drive business growth.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, internal stakeholders, and cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to analyze customer data and develop targeted sales strategies to drive business growth.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • BA in Business, Finance, or a related field, or equivalent experience.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a leading company in the auto finance industry, with a strong commitment to innovation and customer satisfaction.