Associate Patient Care Coordinator

3 weeks ago

Waukesha, United States UnitedHealth Group Full time

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

Heart and Vascular Center, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinatorto join our team.

Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Location:  Our primary office location is at American Ave., Waukesha, WI, and there is potential for occasional work at either of these secondary locations: Maple Ave., Mukwonago, WI, OR Corporate Center Drive, Oconomowoc, WI, .

Hours: This position is full time, Monday – Friday between the hours of 7:00 AM - 5:00 PM CST. The shift is to be determined by the supervisor upon hire.

Primary Responsibilities:

Greets patients as they arrive and manages wait timeComplete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documentsCollects co-payments, co-insurance, and deductibles and issues receiptsManages cashier box and daily deposits according to company policiesProcesses walk-in patients and visitorsAnswers phones and schedules appointments and proceduresManages medical records (maintains, files/scans, prepares for schedule)Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.Establish and maintain effective working relationships with patients, employees, and the publicMay be required to travel locally up to 10% of the time to cover other clinic locationsPerforms all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED (or higher)1+ years of customer service or healthcare related experienceIntermediate level of proficiency with Microsoft applications

Preferred Qualifications:

1+ years of experience working in medical front office\ Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Prior experience with EMR computer applicationsWorking knowledge of medical terminologyWorking knowledge of general office procedures 

Soft Skills:

Strong communication and customer service skills both in person and via phone Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with othersStrong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO#RED

  • Associate Patient Care Coordinator

    2 weeks ago

    Waukesha, United States UnitedHealth Group Full time

    Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in th Care Coordinator, Patient Care, Associate, Patient, Coordinator, Customer Service, Healthcare

  • Patient Care Coordination Associate

    5 days ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a worldwide organization committed to enhancing healthcare delivery through innovative technology, assisting millions in achieving healthier lifestyles. Our culture emphasizes diversity and inclusion, fostering a collaborative environment with talented colleagues, comprehensive benefits, and opportunities for...

  • Associate Patient Care Coordinator

    2 months ago

    Waukesha, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Patient Care Coordinator

    2 months ago

    Waukesha, United States HearingLife Full time

    Overview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.?HearingLife?operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that?is...

  • Patient Care Operations Coordinator

    2 months ago

    Waukesha, United States ProHealth Care Full time

    We Are Hiring: Coord: Patient Care Operations- 0.01 FTE (Pool) Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees...

  • Patient Care Operations Coordinator

    2 months ago

    Waukesha, United States ProHealth Care Full time

    We Are Hiring: Coord: Patient Care Operations- 0.01 FTE (Pool) Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees...

  • Patient Care Operations Specialist

    1 week ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    We Are Hiring: Patient Care Operations Coordinator - 0.01 FTE (Pool) Begin your journey with ProHealth Care, where we foster a culture that is warm, inviting, and dynamic. We offer a comprehensive benefits package and resources to support your educational pursuits. At ProHealth Care, we believe in treating everyone with the respect they deserve. Culture is...

  • Patient Care Operations Specialist

    1 week ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    Position Overview:As a vital member of ProHealth Care, the Patient Care Operations Coordinator plays a crucial role in ensuring efficient patient flow and care delivery. Our organization prides itself on fostering a supportive and dynamic workplace culture, complemented by a comprehensive benefits package and opportunities for professional development. Key...

  • Patient Care Support Associate

    1 week ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Become a part of UnitedHealth GroupAs a prominent provider in the healthcare sector, we are committed to enhancing the health of our communities through innovative solutions and compassionate care.We are currently looking for a flexible patient care support associate.Key Responsibilities:Welcome patients and visitors with outstanding serviceMaintain and...

  • Associate Patient Care Coordinator Per Diem in Waukesha, WI

    1 month ago

    Waukesha, United States Optum Full time

    Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and...

  • Patient Care Coordinator Senior

    5 days ago

    Waukesha, Wisconsin, United States Optum Full time

    Explore Opportunities with OptumOptum, in strategic partnership with ProHealth Care, is proud to be a leader in healthcare services, serving a diverse community for over a century. We are seeking a Patient Care Coordinator Senior to join our team.Key Responsibilities:Provide exceptional patient care and support to ensure efficient and effective healthcare...

  • Associate Patient Care Coordinator Per Diem

    2 months ago

    Waukesha, United States UnitedHealth Group Full time

    Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and...

  • Nurse Practitioner

    2 days ago

    Waukesha, Wisconsin, United States Advocate Health Full time

    Job SummaryAdvocate Health is seeking a highly skilled Registered Nurse to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the delivery of high-quality medical services.Key ResponsibilitiesProvide Patient-Centered Care: Utilize the nursing process to assess, plan,...

  • Medical Assistant

    19 hours ago

    Waukesha, Wisconsin, United States GI Associates Full time

    Job SummaryGI Associates is seeking a highly motivated and detail-oriented Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our physicians in a fast-paced gastroenterology practice.Key ResponsibilitiesPatient CareAssist physicians with patient exams, procedures, and...

  • Patient Care Support Specialist

    1 week ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Opportunities with UnitedHealth Group, a leader in health care services dedicated to enhancing the well-being of communities. Our organization is committed to delivering high-quality care through collaboration, respect, and innovation. Experience a fulfilling career where your skills and compassion can make a significant difference.Position Overview: We are...

  • Patient Care Support Specialist

    1 week ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a leading global organization dedicated to enhancing health outcomes through innovative technology and comprehensive care solutions. Our mission is to empower individuals to lead healthier lives by providing access to essential healthcare services, pharmacy benefits, and valuable resources.Position Overview:...

  • Patient Care Support Specialist

    5 days ago

    Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth GroupUnitedHealth Group is a prominent leader in the healthcare sector, dedicated to enhancing the health and well-being of communities. We pride ourselves on our commitment to delivering high-quality care and fostering a collaborative environment that emphasizes respect and excellence.Position Overview:We are currently seeking a dedicated...

  • Clinical Support Associate

    2 months ago

    Waukesha, Wisconsin, United States ProHealth Care Full time

    We Are Hiring: Clinical Support Associate (MA or LPN) - Neuroscience - .9 FTE Schedule Details: Day shift hours Hours may vary within this time frame. Monday through Friday. No weekends, holidays or nights. The Department operates two service locations, one on the Waukesha Memorial Hospital Campus and one at the Outpatient Physician's Center in Oconomowoc....

  • Patient Advocate

    2 days ago

    Waukesha, Wisconsin, United States Commonheart, Inc Full time

    About Commonheart, Inc.We are a healthcare organization dedicated to providing compassionate care to our patients. Our team of healthcare professionals is committed to delivering high-quality services that meet the unique needs of each individual.Job SummaryWe are seeking a Registered Nurse to join our team. As a RN, you will be responsible for providing...

  • Patient Advocate

    2 weeks ago

    Waukesha, United States Proactive MD Full time

    Job DescriptionJob DescriptionPeople are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the...