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Crm - Erp Systems Specialist

4 months ago

Cranberry Township, United States Sechler Law Firm Full time

We are seeking a seasoned CRM/ERP Systems Specialist to join our team. The ideal candidate will be responsible for analyzing, evaluating, and implementing comprehensive CRM/ERP solutions tailored to support our unique business model which includes franchising, white labeling, and extensive customization. This role demands a deep understanding of both technical and business perspectives to ensure our systems are optimized for efficiency, scalability, and user satisfaction.

Responsibilities:
  • System Analysis and Evaluation: Conduct thorough assessments of existing and potential CRM/ERP solutions to determine their capability to meet organizational needs.
  • System Implementation: Lead the end-to-end implementation of CRM/ERP systems, including requirement gathering, system configuration, customization, testing, and deployment.
  • Franchise and White Label Management: Develop strategies and tools for extending our CRM/ERP system to franchise partners and white-label offerings, ensuring a seamless integration that adheres to our business model.
  • Customization and Integration: Customize and integrate CRM/ERP systems to work effectively with other in-house or third-party software, optimizing functionality and user experience.
  • Maintenance and Upgrades: Regularly update the system to incorporate new features and technologies, ensuring the highest level of system performance and security.
  • Data Modeling and Best Practices: Establish and maintain high standards in data modeling and database design, ensuring best practices are followed to enhance data integrity and accessibility.
  • Training and Support: Provide training and ongoing support to system users, ensuring they are equipped to use the system effectively and efficiently.
  • Project Management: Manage timelines, resources, and stakeholder communication to ensure projects are delivered on time and within budget.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field. Master’s degree preferred.
  • At least 5 years of experience in CRM/ERP system analysis, customization, and implementation, specifically with systems designed for franchising and white labeling.
  • Proficient in various CRM/ERP platforms (e.g., Dynamics 365, Salesforce, Oracle NetSuite, SAP).
  • Strong understanding of database management and data modeling.
  • Excellent project management skills.
  • Strong problem-solving abilities and analytical skills.
  • Excellent communication and interpersonal skills.
About Company

At Sechler Law Firm, LLC, our mission is to help families make great plans. Our process first provides you with the education necessary to make informed decisions with regard to your planning. Then we put the proper documents and legal framework in place to respond to life’s unfortunate changes.


Our Estate Planning law office is headquartered in Cranberry Township, PA. From this office, we happily serve the residents of Cranberry, Mars, Wexford, Pittsburgh, Butler, and the residents of surrounding communities. As one of the region’s only Certified Elder Law Attorneys, Tim Sechler, and his team often assist families from across Western Pennsylvania.