Retail Sales Associate

Found in: Lensa US P 2 C2 - 2 weeks ago

Woodstock, United States Gap Inc. Full time

About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll DoMaximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customerPerform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as requiredAssist and support the execution of the store's merchandising floor plansLeverage omni channel offerings to deliver a frictionless customer experienceMaintain an awareness of current product in all departmentsSupport and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communicationCourteous and responsive to internal/external requestWho You AreGood communicator with the ability to utilize technology effectively and engage with your team and customers to meet goalsProblem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as requiredOrganized and strong time management skills•Able to handle customer interactions and potential issues/concerns courteously and professionallyUse basic information-gathering skills to solve problems•Ability to learn procedural knowledge acquired through on-the-job trainingAvailable to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)

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