Inside Sales Manager

1 month ago

Tempe, United States Global Lending Services LLC Full time

Why GLS?Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with usBenefits: GLS offers the below great benefits for your amazing worko Competitive base pay and performance bonuses, dependent on roleo Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabilityo 401K with employer match and 100% immediate vestingo Paid Time Off (PTO) and paid company holidays to help you balance work and personal lifeo Paid Volunteer Time Off (VTO) Annuallyo Tuition Reimbursement o Parental Leave o Business casual work environmentWhat does it mean to be an Inside Sales Manager at GLS?As an Inside Sales Manager, you will be responsible for leading a profitable team of sales representatives. You will also be responsible for capturing deals that meet the company's risk and profitability guidelines within the assigned market.How will you drive value within the organization as an Inside Sales Manager?Act in a buying capacity to ensure the service levels of the team, including communicating credit decisions to the dealer partners within the timeline prescribed and working with the dealer representative to provide a deal structure that is acceptable to all partiesSet departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit, company, and customerDemonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staffRun daily reports to optimize workflow efficiency; ensure the team meets service level expectations of internal and external customersMonitor the performance of assigned staff against prescribed metrics using appropriate departmental reportsDevelop and maintain positive business relationships with dealers through conversations and solicitations; providing exceptional customer service, effective and timely communications, and responding to credit processing questions and inquiriesMaintain electronic records and filesWhat should you already know to be successful as an Inside Sales Manager?Minimum of bachelor's degree required.Experience in an auto finance operational role or auto industry experience preferredPeople management experience is strongly preferredThorough knowledge of credit-related laws, consumer lending/underwriting concepts, practices, and procedures is strongly preferredExcellent sales skills with an ability to think quickly in a dynamic environment to overcome resistanceAbility to solve problems under pressure and provide creative solutions when necessaryIntrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectivenessExceptional interpersonal skillsExceptional oral and written communication skillsProficient computer skills with working knowledge of the internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting prioritiesAbility to think strategically and deliver tacticallyEmployment Requirements:Must be able to pass a criminal background checkConstantly operate a computer and other standard office equipmentTalk and hear to exchange accurate informationHave close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive readingThe position does not require travelThis is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the schedule will be Monday through Friday 9-6 or 10-7 and every other Saturday2023 California Applicant Privacy NoticeGLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employeesPlease visit www.glsauto.com for information about our great company and other amazing opportunitiesApplicants have rights under Federal Employment LawsFamily and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA)

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