Sales Operations Manager

3 weeks ago


New York, United States Statista Full time

Tasks & Duties:Salesforce EnablementPart of Salesforce global implementation and engagement team representing the Americas Profit Center on global stageResponsible for roll out and training/enablement of new and improved SF workflows and re-emphasizing existing workflows within the AmericasClose collaboration with global Salesforce Implementation Team to ensure efficient roll-out of sprint results in the AmericasCommunication of Enablement Strategy and KPIs to stakeholders including gathering of feedback and continuously iterate enablement strategyAlignment between Sales and Marketing to facilitate Campaigns and InitiativesCase Management and Ad-Hoc support for Sales & Client SuccessOwnership, continuous development, roll-out and training of Americas Salesforce Dashboards and ReportsAlignment and support of globally owned and standardized Salesforce DashboardsDerive insights and identify knowledge and performance gaps from KPIs and performance data across Sales and Client Success TeamsBooking Approval Process in SalesforceManagement and Enablement of Commercial Tools and applications for use in the AmericasThis includes administering users and managing contracts w/ vendorsPreparing and running training sessions for new product updates and for new hire onboardingClient Contract and Invoice ManagementManage the process around Contract Renewal in Salesforce and Accounting Systems including contract cancellationsAlignment of month-end closing with Sales and Accounts Receivable to ensure compliance with Sales TargetsSenior Management SupportPreparation and Facilitation of Presentations and Meetings: Forecast Management Meetings, Business ReviewsOwnership of recurring Meetings and coordination with speakers and content ownersCarry out analyses based on transactional and invoice dataProfile:2-5 years experience in Operations/ Business Analysis in SaaS or similar industryBachelor degreeHigh level of organizationExcellent communication skills including C-LevelStrong ability to prioritizeAnalytic mindsetWillingness to learn, grow and createProficient knowledge in data handlingExcellent MS Office skills, especially Excel & PowerPoint#J-18808-Ljbffr

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