Senior Manager, Customer Engagement Strategy and Operations
4 weeks ago
This is an extraordinary opportunity to work daily with the leadership of our Technology Workflows to drive great experience and innovations in products for our customers. This role will accompany our Technology Workflows product leaders to their customer engagements and will closely work with field and product teams to ensure a great experience for our customers before, during, and after the meeting. This role will report to the Director, Customer Engagement Strategy & Operations, and work with GVPs & GMs for products within the Technology Workflows portfolio.
ESSENTIAL DUTIES/RESPONSIBILITIES: (including, but not limited to):
Own the Customer Engagement strategy of the Technology Workflow core products
Prioritize which Customers and Partners the GMs should spend time with
Optimize the process for GM's engagement with Customers end to end
Attend all Customer meetings, and capture major takeaways, maintain milestones, track, assign, and drive the delivery of clear action items
Deepen strategic customer/partner relationships
Develop key metrics and capture and analyze data to continuously improve the impact of Tx customer engagement
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the organization
Contribute to codification and sharing of best practices in customer engagement across the organization
Establish a deep understanding of all of ServiceNow’s product offerings in Tx and beyond
-
Senior Manager, Learning Strategy
1 week ago
Santa Clara, California, United States ServiceNow Full timeJob Description As the Senior Manager, Learning Strategy you will be a key member of the Strategic Product and Platform Operations team for Learning and Development, supporting the President and Chief Operating Officer in driving operational and educational excellence. This dynamic position offers the opportunity to gain a strategic understanding of...
-
Senior IT Business Operations Manager
4 days ago
Santa Clara, California, United States Palo Alto Networks Full timeJob Description Your Career As a Senior IT Strategy & Business Operations Manager, you will lead a progressive, outcome-oriented team with opportunities to influence high-impact projects. This pivotal role involves driving thought leadership, spearheading strategic planning, and establishing the business rhythm to ensure seamless execution of IT...
-
Customer Success Senior Program Manager
2 weeks ago
Santa Clara, California, United States Pure Storage Full timeCompany Overview: BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data...
-
Sr Corporate Strategy Manager
4 days ago
Santa Clara, California, United States ServiceNow Full timeJob Description Part of the Global GTM Strategy team, this role will focus on major opportunities to advance our Global Go-to-market efforts, and serve as thought leader & business partner to leaders within our Global Field and Customer Success teams. You be a player and coach, rolling up your sleeves to get work done while also structuring workstreams and...
-
Senior Business Strategy and Pricing Manager
1 month ago
Santa Clara, United States Infoblox Full timeDescription It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network...
-
Senior Business Strategy and Pricing Manager
4 weeks ago
Santa Clara, California, United States Infoblox Full timeDescription It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...
-
Senior Product Manager
4 weeks ago
Santa Clara, California, United States Palo Alto Networks Full timeJob Description Your Career The DNS Security product group seeks a Senior Product Manager to own and execute the strategy for DNS Security Service. This individual will be responsible for understanding DNS Security technologies and the underlying protocol, vendor landscape, market trends, and gathering customer requirements at both a market and technical...
-
Senior Process Engineer
3 weeks ago
Santa Clara, California, United States ServiceNow Full timeJob Description Senior Process Engineer The Sr. Process Engineer reports to the Senior Manager of Process Engineering. In this role, you will be an experienced leader, responsible for Team Excellence initiatives, Operational Process Improvement, and Operationalization projects with cloud technologies. You will work independently and/or with other...
-
Santa Clara, United States LG electronics Full timeCompany Background LG's Mission is to be #1 by creating a better life for our customers. At LG, we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good!” As a global leader, we strive for greatness in the products we make and our...
-
Monetization Strategy Manager
4 weeks ago
Santa Clara, California, United States ServiceNow Full timeJob Description As a Monetization Strategy Manager, you will help develop and execute strategic Pricing and Packaging recommendations to drive growth for ServiceNow's Customer and Industry Workflow Business Units. Responsibilities include: Work with pricing and product leaders to develop and implement effective monetization strategies for ServiceNow’s...
-
Senior Product Manager
4 days ago
Santa Clara, California, United States Palo Alto Networks Full timeJob Description Your Career Palo Alto Networks has built a world-class product management organization and continues to look for top-notch talent to tackle challenging security problems. As a Senior Product Manager for , you will play an instrumental role in managing the lifecycle of PAN-OS, which is the software that powers our next-generation firewalls...
-
Lead, GTM Strategy
5 days ago
Santa Clara, California, United States Palo Alto Networks Full timeJob Description Your Career Palo Alto Networks is scaling its business strategy organization and looking for its next senior leader. Your work as a Strategy Lead will directly and visibly contribute to our overall strategy and success. You will work as part of a case team and work directly with the senior leaders in the organization to solve complex...
-
Senior Manager, Ecosystems Finance
1 month ago
Santa Clara, California, United States Palo Alto Networks Full timeJob Description Your Career Palo Alto Networks is looking for an experienced finance professional to join its Ecosystems Finance team as a Senior Finance Manager. You will provide business insight and financial support to the SVP, Chief Partnerships Officer, who owns the governance, strategy, and global programs for our various Routes-to-Market,...
-
Senior Finance Manager, Supply Chain Operations
4 weeks ago
Santa Clara, California, United States Pure Storage Full timeCompany Overview: BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data...
-
Product Pricing Strategy Manager
2 weeks ago
Santa Clara, California, United States ServiceNow Full timeJob Description As a Product Pricing Strategy Manager, you will help develop and execute strategic Pricing and Packaging recommendations to drive growth for ServiceNow's Creator Workflow Business Unit. Responsibilities include: Develop the pricing and monetization strategy across Creator Workflow offerings informed by data-driven insights and market...
-
Senior Manager
2 weeks ago
Santa Clara, United States CoreSite Realty Corp. Full timeAs a leader in CoreSite's Operations team, the Senior Manager - Data Center Operations is responsible for all operational aspects and uptime of the data center. The Senior Manager - Data Center Operations is responsible for providing Field level technical expertise and program management for the maintenance and operation of the electrical, mechanical, fire...
-
Business Operations Manager
2 weeks ago
Santa Clara, United States Russell Tobin Full timeJob Description Job Description Title: Business Operation Manager Location: Santa Clara, CA (Remote PST Hrs) Duration: 12 Months Pay Range: $68/hr to $72/hr (As per Experience) Responsibilities: Budget Management: Develop and execute comprehensive budget strategies for operational and capital expenses, including detailed management of travel and expense...
-
Lead, Gtm Strategy
6 days ago
Santa Clara, United States Palo Alto Networks Full time**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Santa Clara, California, United States Pure Storage Full timeCompany Overview: BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data...
-
Business Strategy Mgr-IC4
2 weeks ago
Santa Clara, United States Ask Staffing Full timeJob Title - Business Manager - Global Partnerships What you get to do in this role: You will lead key strategic initiatives and own communications to make the VP, Global Partners more impactful. You will also play a major role in helping the VP maintain a pulse on everything going on in the company and the Partner organization, surfacing critical...