Business Strategy Mgr-IC4
1 month ago
What you get to do in this role:
- You will lead key strategic initiatives and own communications to make the VP, Global Partners more impactful. You will also play a major role in helping the VP maintain a pulse on everything going on in the company and the Partner organization, surfacing critical information in a timely manner.
- Help ideate, craft and communicate the north star and narrative to the broader organization.
- Identify and lead scalable, repeatable programs to support partner acceleration and growth. This includes professional services training and enablement programs to support field sales, and opportunities to drive synergies across global partner GTM operations.
- Drive operational rhythm including pipeline, forecasting, Executive Briefing templates, reporting, cultivating and executing weekly leadership / staff meetings, quarterly all hands, off-sites, and regular cadences with peers and executive leadership.
- Define structured and predictable ways for the VP and his leaders to engage with different sales leaders across the company to build a collaborative working relationship.
- Drive the strategic agenda and serve as primary point of contact for the VP and the extended team leaders.
- Partner with GTM leadership to create and deliver a high-impact presentations for ServiceNow C-suite and ELT.
- Create strong cross-functional relationships with key business partners across the sales, customer success, corporate strategy and product organizations
- Ensure that the Global Partners GTM team strategy and charter is refined, operationalized, measured and communicated
- Influence decision making within executive audiences; establish and nurture relationships at the highest levels of the organization
- Support the customer agenda including identification of engagement and sponsorship opportunities.
- Support meeting preparation and follow-up.
- Help establish a culture of cross-functional cooperation and alignment.
- Does this position have the opportunity to extend beyond the initial contract or convert to FTE? Yes, potentially. This will be evaluated after 4 months.
- Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
- Alliance & Channel Ecosystem experience
- Prior Chief of Staff experience
- Experience preparing QBRs and All Hands
- Excellent communications and PowerPoint slide skills
- What backgrounds/skills can we be more flexible with that can be learned on the job?ServiceNow specific experience
- Does this position require to sit onsite or travel to an SN office?Anticipate travel 1-3X per quarter for 1-3 days, primarily domestic
- Does this person have to work in a specific time zone? (e.g. - If a person on the East Coast can work PST, is that ok?) Pacific time zone primarily, some early mornings and later evenings.
In order to qualify for and be successful in this role, you should have:
- 8-11 years of experience in go-to-market function for a Software/SaaS technology company; prior experience as a Chief-of-Staff or operational leadership role preferred.
- Utterly organized and detail-oriented; a love for creating order out of chaos.
- Strong people development and leadership skills; able to influence and manage multiple extended or virtual teams.
- Ability to learn quickly on a fast-paced team including highly technical areas.
- Ability to handle interpersonal relationships judiciously, professionally, and empathetically.
- Collaborative team player who also knows how to 'get things done'.
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.
- High energy, strong work ethic.
- Strong interpersonal skills; ability to influence at the highest levels.
- Strong program management skills.
Education:
Bachelor's degree
MBA degree is a strong plus
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