Group Sales Manager
Found in: Resume Library US A2 - 1 week ago
You are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. As a Group Sales Manager you will develop your market and coordinate with a passionate team. Your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.
What you will be doing:
Accountable for the Group Sales effort by prospecting and contracting business within defined territory.
Strategically sell hotel rooms, meeting space, including related services, and food and beverage needs to individuals, groups and companies.
Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations.
Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences.
Collect market and competitive intelligence to maximize group sales opportunities.
Build and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.
Build relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the Meet Long Beach sales team, attractions and offsite venues
Partner with regional and national sister hotels to optimize Accor exposure and build incremental business
Develop a monthly sales strategy and action plan
Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries.
Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs.
Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows
Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts
Quote and negotiate rates within established parameters
Coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
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