Sales and Service Specialist

Found in: Resume Library US A2 - 2 weeks ago

Rockville Maryland, United States Fulton Bank Full time
Employee Value Proposition:
Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our

Overview:
This is a full-time career opportunity (approximately 40 hours per week) based out of our Rockville financial center in Rockville, MD (Montgomery County).  Must be available to be scheduled around (no Sundays).

 

Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.

Responsibilities:
Assist clients with teller transactions accurately and in accordance with bank policy and procedure.

 

Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.

 

Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.

 

Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.

 

Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.

 

Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Qualifications:
EducationHigh School Diploma or equivalent. (Required)

Experience1 or more years customer service or sales experience. (Required)

6 to 12 months cash handling experience. (Preferred)

Other Duties as Assigned by Manager:
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency:
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

 

The hourly rate for this position is $17.75 - $24.18.

Benefits:
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including vacation pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit .

EEO Statement:
Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement:
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

  • Sales and Service Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Rockville, Maryland, United States Fulton Bank Full time

    Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our...

  • Sales and Service Specialist

    Found in: Resume Library US A2 - 3 days ago

    Baltimore, Maryland, United States Fulton Bank Full time

    Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience of our...

  • Sales and Service Specialist

    Found in: Resume Library US A2 - 3 days ago

    Baltimore, Maryland, United States Fulton Bank Full time

    Employee Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience...

  • Sales Manager II

    2 weeks ago

    Rockville, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and...

  • Sales and Service Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Hanover, Maryland, United States Fulton Bank Full time

    Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our...

  • Sales and Service Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Hanover, Maryland, United States Fulton Bank Full time

    Employee Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of...

  • Sales Support Assistant

    2 weeks ago

    Rockville, United States Sparing Consulting Full time

    Job DescriptionJob DescriptionAbout Us:Sparing Consulting Inc. is a BPO firm dedicated to providing high-quality Accounting Payroll and HR solutions to our valued customers. We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic sales team and assist in achieving our sales objectives.Job Overview:As a Sales Support...

  • Director of Sales

    Found in: Resume Library US A2 - 2 weeks ago

    Rockville, Maryland, United States Sunrise Senior Living Full time

     : Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: Montgomery County MD Job ID: (phone number removed) JOB OVERVIEW: "Sunrise is the best place that...

  • Customer Service Specialist

    2 weeks ago

    Rockville, United States Heartline Fitness Full time

    As a Customer Service Specialist you will be responsible for taking care of Heartline Fitness Systems customer success standards, the incoming calls/emails, web and technician requests. As a Customer Service Specialist, you will be trained in all aspects of the service support operations and the customer journey. Heartline Fitness Systems uses an advanced...

  • Law Firm Intake Specialist

    2 weeks ago

    Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professional who lives by high standards of customer...

  • Automotive Service Manager

    2 weeks ago

    Rockville, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Manager to join our team!A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.Position Responsibilities:Perform a high volume of warm calls...

  • Telecommunication Specialist

    2 days ago

    Rockville, United States Department of Fire and Rescue Services Full time

    Job Description Closing Date: Open Until Filled MCFRS is looking for a qualified individual to fill the role of Telecommunications Specialist . About the Department Montgomery County Fire and Rescue Service (MCFRS), an accredited agency, is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in...

  • IT Customer Service Specialist

    2 days ago

    Rockville, United States InfoStructures Full time

    Job Description Job Description IT Customer Service Specialist Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been employing leading-edge technologies and techniques to improve the working lives of others. We are seeking an energetic, highly motivated, qualified person with the right...

  • Senior Client Service Specialist

    3 weeks ago

    Rockville, United States MAI Wealth Management, Inc. Full time

    Job DescriptionJob DescriptionGENERAL JOB DESCRIPTIONActive member of the Wealth Management Group. Responsible for client account related service, new business matters, account set-up and overall client service requests. Coach, train, and mentor new Client Service team members on various client requests and decisions for MAI Wealth Management clients. MAJOR...

  • Client Care Specialist

    3 weeks ago

    Rockville, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Rockville, MD, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge...

  • IT Customer Service Specialist

    5 days ago

    Rockville, United States InfoStructures, Inc. Full time

    Job DescriptionJob DescriptionIT Customer Service SpecialistWho we are:InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been employing leading-edge technologies and techniques to improve the working lives of others. We are seeking an energetic, highly motivated, qualified person with the right...

  • Area Vice President

    Found in: Resume Library US A2 - 1 week ago

    Rockville, Maryland, United States Gallagher Full time

    About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...

  • Outside Sales Specialist

    Found in: Resume Library US A2 - 3 weeks ago

    Baltimore, Maryland, United States Product Connections Full time

    Job Posting: Benefits   · Base Salary + Uncapped Commission Pay · Brand: Verizon · Paid Training – 1 Month Ramp-Up Period · Benefits – Flex PTO, Medical, Dental, Vision, 401-k · Company provided resources (Equipment/Event Activation Budget/Leads)   Overview   Product Connections is seeking a dynamic and results-oriented outside sales...

  • Jewelry Customer Service Associate

    3 weeks ago

    Rockville, United States Congressional Jewelry and Coin Full time

    Job DescriptionJob DescriptionJewelry Customer Service Associate Salary$17 dollars an hour and upFull Job DescriptionCongressional Jewelry and Coin is a dynamic, fun, and rewarding place to work. Everyone on the team works hard for our customers all day long providing excellent service while helping them with bullion, coin, and jewelry transactions. We also...

  • NUTRITION SALES SPECIALIST

    Found in: Careerbuilder One Red US C2 - 6 days ago

    Maryland, LA 71366, USA, United States Baxter Full time

    This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...