Telecommunication Specialist

Job Description

Closing Date: Open Until Filled

MCFRS is looking for a qualified individual to fill the role of

Telecommunications Specialist .

About the Department

Montgomery County Fire and Rescue Service (MCFRS), an accredited agency, is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in Maryland's most populous jurisdiction. MCFRS is a combination system (volunteer/career) in the suburban Washington, D.C. area. MCFRS Responds annually to over 120,000 emergency calls for service and is staffed by nearly 2,700 career and volunteer responders.

What you'll be doing

This position in the Montgomery County Fire and Rescue Service (MCFRS) is responsible for the inventory, programming, distribution, and maintenance of telecommunications technology and equipment in the MCFRS as well as the research and recommendation of new devices and technologies to meet the telecommunications needs of the MCFRS.

The position will monitor device use, approve the monthly payment of bills for service.

The Telecommunications Specialist will work with telecommunications service providers to ensure that the MCFRS is receiving the most economical service packages and devices that meet the needs of the MCFRS, and will recommend fiscal budget allocations for the appropriation of these service.

Who we are seeking: Thorough knowledge of capabilities, capacities, limits and operating characteristics of telephone equipment and cabling, including telephone switching equipment and call sequencers. Thorough knowledge of voice message and telecommunication systems, system performance capabilities, and evaluative techniques used to determine telephone and telecommunication service requirements. PBX telephone switching equipment, call sequencers, and voice mail systems and other peripheral equipment; and basic knowledge of the IBM cabling system for local area networks. Knowledge of Federal, and ability to acquire knowledge of State and County laws, rules and regulations governing activities of the County Government's telephone systems. Ability to gather, to assemble, to analyze, and to evaluate technical information on telephone and other telecommunication systems, and to formulate/obtain solutions to difficult system problems. Ability to operate personal computer to input changes to telecommunication system databases Ability to communicate clearly and effectively, both orally and in writing. Ability to establish and maintain effective working relationships with County and vendor staff. The position will report to the Technology Section Chief of the MCFRS.

Additional Information: This position requires a valid driver's license and the ability to attend meetings or perform work at locations outside the office. To ensure a workplace that is compliant with federal, state and county laws, the incumbent is responsible for completing mandatory trainings within the first three to six months of employment and additional training, as required. Selected candidates will be required to pass a pre-employment criminal background check and Medical History Review that includes a drug and alcohol screening. For information about Montgomery County's comprehensive benefit offerings, please visit the MCG Careers Total Rewards webpage and check out our competitive benefits

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at19A-12 of the County Code . Additional information about outside employment can be obtained from theEthics Commissionwebsite.

Minimum Qualifications

Experience:

Three (3) years' experience in a telecommunications field performing work related to administering a Private Branch Exchange (PBX), telephone system needs analysis and installation planning, and coordinating maintenance/operation of voice communication systems.

Education:

Graduation from high school or High School Certificate completion recognized in the State of Maryland.

Equivalency:

An equivalent combination of education and experience may be substituted.

License:

Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.

Physical Ability:

Work is performed primarily in an office environment and involves no significant safety hazards.No special physical demands are required to perform the work.

Preferred Criteria

No Preferred Criteria.

All applicants will be reviewed by OHR for minimum qualifications.Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview.

Preference for interviews will be given to applicants with experience in the following: Experience will cellular communications systems including device programming and maintenance. Experience and proficiency working with Microsoft Word, Excel, and Access. Experience with PBX system programming and maintenance.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Minimum Salary 61041

Maximum Salary 96806

Currency USD #J-18808-Ljbffr