Jewelry Customer Service Associate

3 weeks ago


Rockville, United States Congressional Jewelry and Coin Full time
Job DescriptionJob Description


Jewelry Customer Service Associate

Salary

$17 dollars an hour and up

Full Job Description

Congressional Jewelry and Coin is a dynamic, fun, and rewarding place to work. Everyone on the team works hard for our customers all day long providing excellent service while helping them with bullion, coin, and jewelry transactions. We also work hard to appreciate our dedicated employees through perks, education, and monthly team events.

Employees of Congressional Jewelry and Coin will receive pay consummate to performance/experience, professional opportunities to advance, community focused and progressive leadership, recognition for their hard work, ample paid time off, medical/dental insurance benefits, and a relaxed yet professional environment where you can be you. We celebrate diversity and encourage people of all backgrounds, races, cultures, gender identities, and ethnicities to apply.

The Role:

  • Utilizing both in-store and online channels, the customer sales associate is primarily responsible for selling estate jewelry and also precious metal bullion.

  • The associate will greet each customer who comes in the store and begin helping them assess the ways we can help them with their needs.

Requirements:

  • Give our customers the best experience possible selling jewelry and precious metal products

  • Consistently perform accurate arithmetic operations (addition, subtraction, multiplication, division)

  • Adhere to all local, state, and federals laws pertaining to the buying and selling of precious metals and jewelry

  • To be able to work consistently Mon-Fri, 10:30 am- 6:30 pm

Qualifications:

  • Proficient interacting with the public in a professional sales capacity

  • Professional yet fun demeanor and attire

  • An eagerness to learn about precious metals, jewelry, and numismatic items.

  • Comfortable sitting/standing for the entire (8-9 hour) work day

  • The ability and visual acuity to perceive small details and marks on coins and jewelry

  • Comfortable using Windows, internet browsers, and basic Google suite applications

  • English proficient; strong verbal and written skills

  • The ability to pass a state background check

  • Reliable transportation and ability to travel for on-site training.

    This job is only available as local, on-site employment and is not a telework opportunity. Please apply and follow-up online. Walk-in applicants will not be accepted.



Mon-Fri 10.30 am to 6.30 pm
40 hours / week

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