Law Firm Intake Specialist

1 week ago

Rockville, United States The Law Offices of Josephia Rouse Full time
Job DescriptionJob Description

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal.

A professional who lives by high standards of customer service, who can:

A) have difficult conversations because our clients are living one of the hardest moments in their lives, and if you have this conversation with them and walk them through the fire they are going through you are a part of a transformation they will never forget about. Most notably, in walking them through this process you are properly and effectively handling their price, ready-to-hire, attorney-fit objections so that you can lead them to the firm that you know (because you will learn how well we prepare and treat our clients) that the choice to work with Divorce With A Plan is one of the best choices that they will make to solve their problem.

B) An expert in providing relevant, helpful and intelligent answers to client's questions and concerns because for every question they have, even though you are not their attorney, you have a wealth of information that once you provide it to them, they will have the clarity and connection from you that every step of the way is going to be included in their divorce plan, and all of their concerns have been considered and will be planned out between them and the firm at the appropriate time.

C) You will go through a process and conversation with them providing the clarity, options and decision-making criteria they need to seamlessly transition to working with Divorce With A Plan.

$50,000 + Bonus structure will be discussed after 90 days.

Compensation:

$50,000

Responsibilities:
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
  • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
  • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
  • Manage attorney schedules, including prospective client consultations, to foster caseload growth

The primary responsibility of the Intake Specialist in this position is to enhance the firm's sales potential by effectively screening and filtering Potential New Clients (PNCs). By carefully assessing PNCs, the Intake Specialist ensures that only qualified leads are scheduled for appointments with the Sales Attorneys. This process maximizes the likelihood of successful sales by ensuring that the Sales Attorneys invest their time and efforts into promising opportunities. The Intake Specialist plays a crucial role in optimizing the firm's sales process and ultimately contributes to its overall success.

Qualifications:
  • Previous customer service or sales experience preferred
  • High school diploma or equivalent required; Bachelor’s degree preferred
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
  • Familiarity with case management and CRM systems a bonus
  • Strong ability to communicate eloquently and empathetically a must
  • Previous legal experience highly valued
  • Firm knowledge of spreadsheet and data management, as well as computer skills

  • Bilingual: ENG/SPA is preferred
About Company

We are a fast-growing, tech-savvy family law firm, looking for someone who is up for the challenge of making a difference every day in the lives of our clients. Our clients are our focus, we are focused on creating a plan with them and following through with that plan so that they can look forward to a better life after divorce.

  • Receptionist - Director Of First Impressions

    3 weeks ago

    Rockville, United States Z Family Law Full time

    Job DescriptionJob DescriptionAre you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Legal Assistant, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an...

  • Junior Family Law Paralegal

    3 weeks ago

    Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionOur expanding law practice is looking for a Paralegal with strong knowledge of all aspects of family law who can hit the ground running as we build our perfect team.For our clientele, we believe in helping our clients understand the divorce process so they can make informed decisions about their future.You will be a member of a...

  • Contract Family Law Attorney

    3 weeks ago

    Rockville, United States Whitbeck Bennett PLLC Full time

    Job DescriptionJob DescriptionWhitbeck Bennett is a Virginia based, national family law firm that has experienced rapid growth in the last two years. The firm is seeking a part time Family Law Attorney on a contract basis. You can learn more about Whitbeck Bennett by visiting www.wblaws.com.  The firm is recruiting for an experienced Family Law Attorney...

  • Immigration Attorney

    1 week ago

    Rockville, United States Yacub Law Full time

    Job DescriptionJob Description Job Title: Bilingual Immigration Attorney (Spanish and English)Practice Area: Removal Defense and USCISJob Description:We are seeking a highly skilled and motivated Bilingual Immigration Attorney proficient in both Spanish and English to join our team specializing in Removal Defense and USCIS matters. The ideal candidate will...

  • Contract Family Law Attorney

    1 day ago

    Rockville, United States Whitbeck Bennett PLLC Full time

    Job DescriptionJob DescriptionWhitbeck Bennett, a rapidly growing national family law firm based in Virginia, is currently seeking a part-time Family Law Attorney to join our team on a contract basis. Discover more about our firm at www.wblaws.com.  Whitbeck Bennett is in search of a Family Law Attorney who brings a minimum of 2-5 years of experience and...

  • Personal Injury Paralegal/Case Manager

    2 days ago

    Rockville, United States DROSS BERMAN LLC Full time

    Job DescriptionJob DescriptionDross Berman LLC is a boutique law firm specializing in all levels of personal injury law located in Rockville/Bethesda area. We are committed to the highest level of client service.  We are seeking a full-time office based Paralegal/Case Manager. Ideal candidate will possess direct experience in personal injury pre-litigation...

  • Personal Injury Paralegal/Case Manager

    1 day ago

    Rockville, United States DROSS BERMAN LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salary Dross Berman LLC is a boutique law firm specializing in all levels of personal injury law located in Rockville/Bethesda area. We are committed to the highest level of client service. We are seeking a full-time office based Paralegal/Case Manager. Ideal candidate will possess direct...

  • Social Media Strategist

    1 week ago

    Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionWe’re looking for a creative social media coordinator to join our growing team. You’ll play a key role in building our brand’s online presence, engage with industry influencers, create compelling branded content across our social media platforms, and keep the team updated with monthly analytic reports. If you’re a team...

  • Client Care Specialist

    3 weeks ago

    Rockville, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Rockville, MD, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge...

  • Asset Specialist

    3 weeks ago

    Rockville, United States Shabas Solutions, LLC Full time

    Job DescriptionJob Description Asset SpecialistShabas Solutions, LLC is a women-owned small business consulting firm providing expertise in scientific, technical, regulatory affairs, quality management, logistics, and project management to public and private sector organizations.Shabas is looking for an Asset Specialist to work in the Greaterr Washington,...

  • Senior Billing Specialist

    3 weeks ago

    Rockville, United States Addison Group Full time

    Job DescriptionJob DescriptionRole: Senior Billing Specialist Location: North Bethesda, MD Pay Rate: $25 - $29/ Hour Type: Contract to hireInternal Job ID: 10019751Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Billing Specialist to join their team. Please contact us today to...

  • Certified Peer Specialist

    3 weeks ago

    Rockville, United States The Montgomery County Coalition Full time

    Job DescriptionJob DescriptionDescription:General Description: The Peer Specialist is responsible for delivering supportive services to clients of the program by utilizing MCCH’s Harm Reduction Tool to identify and remove barriers to securing and maintaining permanent housing. Utilizing MCCH’s Harm Reduction tool, the Peer Specialist will identify...

  • Certified Peer Specialist

    23 hours ago

    Rockville, United States The Montgomery County Coalition Full time

    Job DescriptionJob DescriptionDescription:General Description: The Peer Specialist is responsible for delivering supportive services to clients of the program by utilizing MCCH’s Harm Reduction Tool to identify and remove barriers to securing and maintaining permanent housing. Utilizing MCCH’s Harm Reduction tool, the Peer Specialist will identify...

  • Pricing Specialist

    6 days ago

    Rockville, United States Axle Inc Full time

    (ID: 2024-5231) Axle Informatics is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical science, software engineering, and program management, we focus on...

  • Pricing Specialist

    4 hours ago

    Rockville, United States Axle Inc Full time

    Job Description Job Description (ID: 2024-5231) Axle Informatics is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical science, software engineering, and program...

  • Property Asset Specialist

    3 weeks ago

    Rockville, United States Shabas Solutions, LLC Full time

    Job DescriptionJob Description Property Asset SpecialistShabas Solutions, LLC is a women-owned small business consulting firm providing expertise in scientific, technical, regulatory affairs, quality management, logistics, and project management to public and private sector organizations.Shabas is looking for a Property Asset Specialist to work in the...

  • Pricing Specialist

    4 days ago

    Rockville, United States Axle Full time

    Job DescriptionJob Description(ID: 2024-5231)Axle Informatics is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical science, software engineering, and program...

  • Associate Attorney

    1 week ago

    Rockville, United States Parker, Simon and Kokolis, LLC Full time

    Job DescriptionJob DescriptionRockville law firm seeks an entry-level, associate attorney to work in-person within the firm's expanding, high volume estate and probate department.  The position will provide significant courtroom experience related to probate matters. The candidate must possess superior communication and organizational skills. The...

  • Accounting Specialist

    3 weeks ago

    Rockville, United States Addison Group Full time

    Job DescriptionJob DescriptionRole: Accounting SpecialistLocation: Rockville, MDEmployment Type: Contract to hirePay Rate: $20 - $25 / hour Hours: Full time (Over Time Eligible)Internal Job ID: 10019000Our client has an immediate need for a Bookkeeper to join their team on a contract to hire basis. This candidate will support the Accounting department and...

  • Receptionist

    1 week ago

    Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionAre you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and...