Accounts Receivable Specialist
2 weeks ago
Responsibilities:
Invoice Generation and Distribution:
Generate accurate invoices based on sales orders, contracts, or other agreements.
Distribute invoices promptly to customers through various channels such as email or traditional mail.
Accounts Receivable Management:
Monitor accounts receivable aging reports to identify overdue accounts and follow up on outstanding balances.
Contact customers via phone, email, or mail to reconcile accounts and ensure timely payment.
Negotiate payment plans or settlements with customers as necessary.
Resolve billing discrepancies and disputes in a timely and professional manner.
Cash Application:
Apply payments received from customers accurately and efficiently to their respective accounts.
Reconcile payments with invoices and investigate and resolve any discrepancies.
Collections:
Maintain regular communication with customers to ensure timely collection of outstanding balances.
Escalate delinquent accounts to management and recommend appropriate actions for resolution.
Reporting and Analysis:
Prepare and analyze accounts receivable aging reports, cash flow forecasts, and other financial reports as required.
Identify trends, issues, or areas for improvement in receivables management and propose solutions.
Customer Service:
Provide exceptional customer service by promptly responding to inquiries and requests related to accounts receivable.
Build and maintain positive relationships with customers to facilitate the collection process.
Documentation and Recordkeeping:
Maintain accurate and up-to-date records of customer interactions, payment histories, and collections activities.
Ensure compliance with company policies, accounting standards, and regulatory requirements.
Requirements:
Bachelor's degree in Accounting, Finance, or related field preferred.
Proven experience as an Accounts Receivable Specialist or similar role.
Strong knowledge of accounting principles and practices.
Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP).
Excellent communication and interpersonal skills.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Attention to detail and accuracy in data entry and recordkeeping.
Solid analytical and problem-solving abilities.
Experience with collections and negotiation techniques is a plus.
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