Key Account Manager

3 weeks ago


Palo Alto California, United States Guardant Health Full time
Job Description

The field-based Key Account Manager is responsible for the effective promotion & integration to integrated delivery networks (IDNs), Academic Centers, Health Systems and other large health care providers within the designated territory.  The Key Account Managers will cultivate and develop strategic relationships with assigned IDNs and Health Systems and reduce barriers for the field force to access the health care professionals affiliated with the system. The Key Account Managers will partner with the field sales force team to plan, coordinate, and pull through upon integration.

Essential Duties and Responsibilities:

Prospect and target to identify early adopter and generate interest in Guardant Health products and services 

Meet and exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards.

Drive strategic business expansion/collaboration opportunities with the following:  Academic Centers, Large Health Systems, IDNs.

Develop and implement a business plan in line with brand strategy to support launch.

Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.

Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Guardant Health leadership.

Structure detailed strategic plans for gaining and retaining new and existing clients.

Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies.

Work effectively with individuals across multiple departments throughout Guardant Health.

Collaborate and coordinate with all sales positions (VP of Sales, NSD’s, RSD’s, and AE’s) to ensure successful attainment of company goals and objectives.

Embrace, embody, and always represent the Guardant Health company culture to external and internal constituents.

Demonstrate Guardant Health’s Values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.

Support and comply with the company’s Compliance, Regulatory and Quality Management System policies and procedures.

Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

This is a field-based role. Ability to travel approximately 50% of working time within assigned area and some travel outside of assigned area for regional or national meetings.

Must meet customer office access requirements.



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