FRONT OFFICE SUPERVISOR

2 weeks ago

Scottsdale, United States Grand Hyatt Scottsdale Resort Full time $23
Summary

The Hotel:
Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Front Office Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.

Roles and Responsibilities include but are not limited to:
** Starting rate: $22.50 per hour plus 20% commission on Upsells and Pay for performance plan.

Front Office Supervisors lead the agents whom are responsible for the guest registration process, communication of hotel services, promotions, and inventory to maximize selling opportunities at the Front Office. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Supervisors ability to manage the inventory and analyze reports. This role has a direct impact on the guest fulfillment with room accommodations. This position leads other associates by coaching, giving direction, and may include training.

This position offers the perfect opportunity for a seasoned Front Office Agent to advance their career into management.

Holiday and weekend availability required

Play
Play
00:00
  • 01:58
Mute
Settings
Enter fullscreen
Qualifications

Qualifications:
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Experience and thorough understanding of Front Office Operations.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to stand and move throughout Front Office and continuously performing essential job functions.
  • Ability to read, listen, and communicate effectively both verbally and in writing.
  • Basic computer skills required.
  • Previous exposure to Opera and HotSOS is ideal.
  • Ability to access and accurately input information using moderately complex computer systems.
Benefits & Perks

  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Discounted & Complimentary Hotel Room Nights
  • Enjoy free employee meals in our employee dining hall
  • Free covered parking
  • Medical Dental and Vision Insurance (Full-time colleagues)
  • Retirement savings plan
  • Excellent training and professional development
  • Tuition/Wellness reimbursement, up to $1,000 a year
  • Employee Stock Purchase plan
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.

  • Front Office Supervisor

    8 months ago

    Scottsdale, United States Highgate Hotels Full time

    The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome Office Supervisor, Office, Supervisor, Hotel, Operations, Business Services

  • Front Office Supervisor

    7 months ago

    Scottsdale, United States Home2 Suites by Hilton Phx Scottsdale Mayo Clinic Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Supervisor

    2 months ago

    Scottsdale, United States Azul Hospitality Full time

    Job DetailsJob Location Embassy Suites Scottsdale - Scottsdale, AZ Position Type Full Time Job Shift Any Job Category Hospitality - Hotel DescriptionPOSITION PURPOSE Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standards for maximum guest...

  • Front Office Director

    2 days ago

    Scottsdale, Arizona, United States Andaz Scottsdale Full time

    At Andaz Scottsdale, we are seeking a skilled Front Office Manager to lead our front desk operation. As a key member of our hotel team, you will be responsible for ensuring seamless guest experiences and exceptional customer service.Job OverviewWe care for people so they can be their best. Our company is built by family, where coworkers become friends. Every...

  • Dental Front Office

    1 month ago

    Scottsdale, United States Mitchell Dental Full time

    Job Opening at Mitchell Dental: Dental Front OfficeJob DescriptionMitchell Dental, a renowned dental practice known for delivering outstanding oral care, is excited to announce a career opportunity for a dedicated and skilled individual to join our team as a Dental Front Office professional. This full-time position offers a dynamic working environment where...

  • Front Office Coordinator

    4 days ago

    Scottsdale, Arizona, United States Faces Orthodontics Full time

    Job OpportunityFaces Orthodontics is seeking a highly motivated and detail-oriented Front Office Coordinator to join our team. As a key member of our front office staff, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our practice.The ideal candidate will possess strong organizational and...

  • Dental Front Office Coordinator

    3 weeks ago

    Scottsdale, Arizona, United States Princess Dental Staffing Full time

    Job SummaryWe are seeking a highly skilled and organized Dental Front Office Coordinator to join our team at Princess Dental Staffing.About the RoleThis is a full-time position, Monday through Thursday from 7am to 4pm, and Fridays from 7am to 1pm. As a Dental Front Office Coordinator, you will be responsible for providing exceptional patient care and...

  • Front Office Coordinator for Medical Clinic

    1 week ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About HonorHealthHonorHealth is a leading healthcare organization that offers a diverse range of medical services to patients across Arizona. With six acute-care hospitals, an extensive medical group, and other healthcare facilities, we provide comprehensive care to our community.Salary: $50,000 - $60,000 per yearWe are seeking a detail-oriented and...

  • Front Desk Manager

    6 months ago

    Scottsdale, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

  • Medical Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Coordinator to join our team in Scottsdale, AZ. As a key member of our front office staff, you will be responsible for ensuring seamless patient experiences and efficient administrative processes.

  • Hotel Front Office Manager with Golf and Shopping Amenities

    3 weeks ago

    Scottsdale, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Office Manager to oversee the daily operations of our front desk team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong understanding of hotel operations.Key Responsibilities:Manage the front office team, including training and...

  • Front Desk Agent

    2 weeks ago

    Scottsdale, United States Driftwood Hospitality Full time

    Scottsdale Resort at McCormick Ranch, 7700 E McCormick Pkwy, Scottsdale, Arizona, United States of America Req 5715 Friday, November 22, 2024 Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood...

  • Guest Experience Supervisor

    2 weeks ago

    Scottsdale, United States Grand Hyatt Scottsdale Resort Full time

    The Hotel: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features...

  • Front Office Medical Professional

    1 week ago

    Scottsdale, Arizona, United States Foothills Sports Medicine Physical Therapy Full time

    Foothills Sports Medicine Physical Therapy is committed to delivering exceptional patient care and creating a positive work environment for our employees. As a Part-Time Front Desk Medical Receptionist, you will play a vital role in supporting our clinical team and providing outstanding customer service.This role requires strong organizational and...

  • Front Desk Associate

    4 months ago

    Scottsdale, United States Westminster Village Full time

    Job DetailsJob Location Westminster Village - Scottsdale, AZ DescriptionPOSITION SUMMARY: Manages day to day communication at the front desk. Performs routine clerical works such as typing, filing, data entry, receives and redirects messages for staff and residents; performs emergency evacuation duties; and related work as required. ESSENTIAL RESPONSIBLITY: ...

  • Dental Receptionist

    3 weeks ago

    Scottsdale, United States Princess Dental Staffing Full time

    We are a private Non-corporate Perio Practice looking to add a dental front office/back-office team member! Priority consideration: if you have both dental front and back-office experience - MUST HAVE A MINIMUM OF 1 YEAR DENTAL EXPERIENCE AND RADIOLGY LICENSE We are a specialty practice that offers a 4-day work week (M-Th) awesome hours (7-3), great doctor...

  • Guest Experience Supervisor

    2 weeks ago

    Scottsdale, United States HYATT Hotels Full time

    Summary: The Hotel: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural...

  • Front Desk Operations Director

    2 days ago

    Scottsdale, Arizona, United States Andaz Scottsdale Full time

    Job SummaryThe Front Office Manager is responsible for overseeing all aspects of front desk operations, including staff training, inter-departmental communications, and scheduling. This role requires strong leadership skills and effective communication abilities to ensure seamless execution of hotel operations and deliver exceptional guest experiences.A...

  • Front Desk Associate

    1 week ago

    Scottsdale, Arizona, United States Extended Stay America Full time

    Job OverviewThe Guest Services Representative plays a vital role in providing exceptional experiences for our guests. As a key member of the front office team, you will be responsible for delivering top-notch service, ensuring seamless guest check-ins and check-outs, and maintaining a clean and organized workspace.

  • Front Desk Coordinator

    2 weeks ago

    Scottsdale, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Coordinator to join our team. As a Front Desk Coordinator, you'll be responsible for providing customer service support to our educational institution located in Scottsdale, Arizona. This opportunity offers a contract to permanent employment, focusing on maintaining efficient operations and...