Administrative Assistant

2 weeks ago


New Orleans, United States NFP Corp Full time

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of Role:

This office houses a small team of Property and Casualty Insurance professionals. The Administrative Assistant is responsible for handling a wide range of administrative-related tasks while supporting the team. You must be able to make sound decisions while working independently and with minimal supervision. You must be exceedingly well organized, adaptable and enjoy the administrative challenges of supporting a team and diverse people and programs.

This is a full-time, exempt position, working from our New Orleans office (Central Business District). Work hours are M-F, 8:00-4:00pm.

Essential Duties and Responsibilities:Office Coordination
  • Meeting coordination
  • Office space maintenance (landlord interaction)
  • Receptionist duties (answers and triages phone calls, book meetings, update employee listings, handle technology requests, order supplies)
  • Manage/inventory supplies and promotional and ad-hoc items
  • Storage / File Retention
Operations
  • Coordinates with IT consultant for maintenance and problem-solving of computer equipment and software, network issues, servers, and purchase of new equipment.
  • Copier Maintenance and problem solving
  • Monitoring and tracking of staff's continuing education credits and professional licensing
Account Coordination
  • Creates and maintains client files under office procedures
  • Prepares ID cards, certificates of insurance, Accord applications, binders and cancellations under the direction of more senior-level staff
  • Verifies that documentation (policies and endorsements) and information requested are accurate
  • Perform policy checks, audit checks, and the process for completing coverage checklists and coverage recommendation letters (under the direction of senior-level staff)
  • Verifies the accuracy and compliance of requested documentation (policies and endorsements)
  • Processes premium and non-premium endorsements, and follows up with carriers for outstanding policies, endorsements, corrections, etc.
Knowledge, Skills, and/or Abilities:
  • Proficiency with MS Office Suite. Outlook, Excel and Word at intermediate or advanced level required
  • Comfort with technology and using CRMs is ideal as you will have data management/data entry responsibilities
  • Excellent calendar management skills with meeting planning experience
  • Ability to work both independently and within a team environment
  • Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information
  • Be a self-starter and can make sound independent decisions
  • Ability to successfully interact with a variety of people/personalities
  • Exceedingly well organized, flexible, and able to prioritize in a time-sensitive environment is key. Must-have comfort with quick-changing deliverables
  • The ability to manage multiple priorities and calendar requests to ensure each meeting is given the proper prioritization
  • Must have an eagerness to learn and to support
  • Ability to maintain strict confidentiality when appropriate
  • Proven ability to work individually or collaboratively as part of a team
Education and/or Experience:
  • Bachelor’s Degree or business certificate or similar education preferred. HS Diploma or equivalent is required
  • Experience in a corporate support role such as administrative or operations is preferable and within P&C insurance is ideal
  • 3+ years of office admin/management/ops experience is ideal
What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together

NFP is an inclusive Equal Employment Opportunity employer.



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