Intake and Scheduling Coordinator

5 days ago

Walnut Creek, United States GOALS for Autism, Inc. Full time $20 - $26
Job Summary:

The Intake And Scheduling Coordinator is a key support position with GOALS for Autism. This position is responsible for the coordination and scheduling of all 1:1 therapy sessions, organizing the availability of time and location for clients and therapists to make the most convenient and suitable schedule possible. This position is responsible for the first contact with a client, up to the start of the assessment process. The Intake and Scheduling coordinator helps us make an impact in the lives of all clients and their families daily.

Essential Role and Responsibilities:

  • Builds schedules for new therapists
  • In collaboration with case supervisors, build schedules for clients
  • Keeps staff needed document up to date and tickets for easy collaboration with Direct Supervisor
  • Regularly meets with the Director of Clinical Operations, Hiring & Recruiting Director and Training Director to discuss case and staff needs
  • Completes open tickets within 2 business days
  • Assigns non-scheduling tickets to the appropriate person
  • Handles all employee and client cancellations, vacations and sick calls
  • Represents GOALS professionally and ethically to internal and external stakeholders
  • Track and analyze cancellations, substitutions and make-ups to minimize cancellations and missed sessions - Cancellation report management with Director of CLinical Operations
  • Reports excessive call outs to Human Resources and the appropriate supervisors
  • In coordination with the COO, CEO Suggests and/or implements efficiency changes
  • Documents all contacts and case information by keeping clinical supervisors informed
  • Acquires all necessary, initial screening information for potential clients interested in services with GOALS
  • Manages waitlists daily by adding clients, removing clients, referring clients, and checking in with families about continued interest to pursue GOALS services
  • Follows up on referrals for which GOALS has not received an authorization no later than 2 business days after receipt of referral
  • Compiles and maintains a list of service providers in all areas served by GOALS to aid current and potential families in locating services
  • Ensures that all relevant documents including reports and communication with funding

sources are stored in client files

Positions Supervised (Direct Reports):

  • None

Qualifications and Education Requirements:

  • High school diploma/GED required
  • Excellent phone manner
  • Advanced communication and organizational skills

Preferred Education or Training Equivalent to:

  • Associate’s degree preferred OR
  • The equivalent of two years of college coursework at an accredited college or university
  • Previous clerical or administrative experience preferred
  • Basic knowledge of health care terminology highly desired

Minimum Years of Additional Related Experience:

  • Minimum 2 years administrative experience

Special Qualifications (Skills, Abilities, Licenses):

  • Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population
  • Strong decision-making skills with the ability to multi-task, self-motivate and function as part of a multi-level team
  • Able to exercise confidentiality and discretion pertaining to the work environment
  • Able to appropriately interpret and implement policies, procedures, and regulations
  • Able to obtain criminal record clearance through Department of Justice
  • Able to obtain a negative Tuberculosis test
  • Able to demonstrate effective time management
  • Applicable knowledge of Microsoft Office applications
  • Applicable knowledge of GSuite applications

Physical Requirements (Approximate Percent per 7.5-hour Workday):

  • Ability to work for extended periods at computer workstation (90%+)

Pay: $20 - $26 per hour

Hours: 32- 40 hours per week

Benefits:

Full Time - Minimum of 32 hours a week

  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Telehealth Healthcare Specialists - Including free Mental Health Therapists Visits/Urgent Care/Specialty Care
  • Vacation
  • Paid Holidays
  • Tuition Reimbursement for related educational expenses
  • CEU stipend
  • Phone and Internet Stipend

Powered by JazzHR

wTHebyK4zy

  • Clinical Intake Coordinator

    2 weeks ago

    Coconut Creek, Florida, United States Centers Plan for Healthy Living Full time

    Centers Plan for Healthy Living is seeking a dedicated Clinical Intake Coordinator to support our mission of delivering exceptional healthcare experiences.Job Summary:About the Role:This role involves working closely with the intake team to assess prospective members, develop personalized plans of care, and ensure timely completion of required documentation....

  • Intake RN

    2 months ago

    Coconut Creek, United States Centers Plan for Healthy Living Full time

    Intake RN 5297 W Copans Rd, Margate, FL 33063, USA Req #1220 Monday, October 7, 2024Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living. JOB SUMMARY: The Intake RN is...

  • Intake RN

    2 months ago

    Coconut Creek, United States Centers Plan for Healthy Living Full time

    Intake RN 5297 W Copans Rd, Margate, FL 33063, USA Req #1220 Monday, October 7, 2024 Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living. JOB SUMMARY: The Intake RN is...

  • Intake RN

    3 weeks ago

    Coconut Creek, United States Centers Plan for Healthy Living Full time

    Intake RN 5297 W Copans Rd, Margate, FL 33063, USA Req #1220 Monday, December 2, 2024 Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living. JOB SUMMARY: The Intake RN is...

  • Administrative Coordinator

    5 days ago

    Walnut Creek, California, United States PRENDERGAST AND RUMMER INC Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to support our team at Prendergast and Rummer Inc. This role will provide administrative assistance to our managers and employees, ensuring the efficient operation of our office.This is a great opportunity for individuals looking to gain experience in a medical setting. You will have the...

  • Administrative Coordinator

    1 day ago

    Walnut Creek, California, United States PRENDERGAST AND RUMMER INC Full time

    Job Summary:We are seeking an experienced Administrative Coordinator to provide support to our managers and employees. The ideal candidate will have excellent communication skills, be highly organized, and possess a strong attention to detail.

  • Intake Advocate

    3 months ago

    Goose Creek, United States The Lovely Law Firm Injury Lawyers Full time

    The Lovely Law Firm Injury Lawyers is a personal injury law firm based in Myrtle Beach, South Carolina, serving clients in both Myrtle Beach and Charleston. With a vision to expand our reach statewide, we are dedicated to building a team-focused, rewarding work environment while delivering top-tier legal services to our clients. Our firm is rooted in a...

  • Closing Coordinator Specialist

    3 days ago

    Walnut Creek, California, United States Hawkins Delafield and Wood Full time

    Responsibilities and RequirementsAs a Project Manager & Closing Coordinator, your primary responsibilities will include:Key Responsibilities:Diligence and analysis of project-related data.Deal timeline development and management.Document review and drafting.Electronic closing platform management.Administrative assistance and meeting...

  • Project Coordinator

    7 days ago

    Walnut Creek, California, United States ALLIANCE INDUSTRIAL REFRIGERATION Full time

    Job Summary: As a Project Coordinator at Alliance Industrial Refrigeration, you will play a critical role in ensuring the smooth execution of construction projects. You will be responsible for coordinating with project teams, managing schedules, and maintaining high standards of quality and safety.Key Responsibilities:Coordinate with project teams to ensure...

  • Pallet Sorter Coordinator

    18 hours ago

    Walnut Creek, California, United States 48forty Solutions and Relogistics Services Full time

    The successful Pallet Sorter will possess excellent problem-solving skills, be able to lift up to 50-75 pounds repeatedly, and have a good sense of balance and eye-hand-foot coordination. They must be able to work in extreme conditions and maintain a clean and safe working environment.

  • Logistics Coordinator

    3 days ago

    Walnut Creek, California, United States Horizon Transportation Llc Full time

    **Job Title:** Logistics CoordinatorAbout Horizon Transportation LLC:Horizon Transportation LLC is a leading transportation company seeking a skilled Logistics Coordinator to oversee the day-to-day operations of our fleet.Job Description:We are looking for a highly organized and detail-oriented individual to manage multiple tasks simultaneously, handle phone...

  • Medical Receptionist

    2 weeks ago

    Walnut Creek, California, United States Pleasanton Physical Therapy Services, Inc. Full time

    We are seeking a highly skilled Medical Receptionist to join our team at Pleasanton Physical Therapy Services, Inc. in Walnut Creek.Job SummaryThis role involves handling a fast-paced office environment with high patient volumes, ensuring excellent customer service and teamwork.Duties and Responsibilities:Answering phone calls, assisting patients via phone,...

  • Project Coordinator

    1 day ago

    Walnut Creek, California, United States HF&H Consultants, LLC Full time

    Company OverviewAt HF&H Consultants, LLC, our mission is to provide high-value consulting services to public agencies, helping them achieve their vision of a sustainable future. We pride ourselves on being fiscally and socially responsible in our work.Job DescriptionWe are seeking a highly skilled Project Administrator to join our team in Walnut Creek,...

  • Patient Service Coordinator

    4 weeks ago

    Walnut Creek, California, United States Physical Rehabilitation Network Full time

    Job Description: Patient Service CoordinatorPhysical Rehabilitation Network offers an exciting opportunity for a Patient Service Coordinator to join our team.About the Position:This role is ideal for individuals who possess excellent communication and organizational skills.You will play a vital part in ensuring that patients receive exceptional care and...

  • Care Coordinator Specialist

    7 minutes ago

    Walnut Creek, California, United States AccentCare Full time

    **Overview of AccentCare**We are seeking a skilled Care Coordinator Specialist to join our team at AccentCare in Walnut Creek, CA. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real difference in the lives of our patients.The ideal candidate for this role will have a strong passion for providing...

  • Client Service Coordinator

    4 weeks ago

    Walnut Creek, United States AccentCare Full time

    Overview Why Youll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...

  • Patient Care Coordinator

    2 weeks ago

    Walnut Creek, California, United States AccentCare Full time

    **Overview**A Patient Care Coordinator plays a vital role in providing outstanding patient care at AccentCare. If you're passionate about delivering top-notch service and have a knack for organization, this could be the perfect opportunity for you.We're seeking a highly skilled and compassionate individual to join our team as a Patient Care Coordinator. As a...

  • Senior Administrative Coordinator

    2 weeks ago

    Walnut Creek, California, United States Behavior Treatment & Analysis Full time

    Job Title: Senior Administrative Coordinator">Company Overview: Behavior Treatment & Analysis Inc. is a leading organization in the field of behavioral treatment and analysis, seeking a highly skilled and motivated Executive Assistant to support our CEO.">Salary: $80,000 - $100,000 per annum based on experience and qualifications.">About the Role:">This role...

  • Municipal Project Coordinator

    5 days ago

    Walnut Creek, California, United States HF&H Consultants, LLC Full time

    About Us:HF&H Consultants, LLC is a leading provider of environmental consulting services to public agencies. Our mission is to assist our clients in achieving their vision of a sustainable future.Job Summary:We are seeking an experienced Municipal Project Coordinator to join our team. The successful candidate will work under the direction of project...

  • Medspa Client Experience Coordinator

    3 hours ago

    Walnut Creek, California, United States Kalologie Walnut Creek Full time

    At Kalologie Walnut Creek, we are seeking an experienced Medspa Coordinator to join our team. This is a part-time role averaging 20 hours per week, with open availability required including weekday, weekend, and evening shifts.The Client Care Coordinator plays a key role in delivering a seamless client experience at Kalologie Medspa. Responsibilities include...