Residence Manager

19 hours ago

Auburn, United States Kelberman Center Inc Full time
Job DescriptionJob DescriptionDescription:

The Residence Manager is responsible to oversee daily shift operations, ensure accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, provide on-call duties as assigned, and monitor and provide supervisory oversight to the overall operations of the program. Participate in Agency activities under the supervision of the Assistant Director.


Role responsibilities include but are not limited to the following:

  • Monitor the safety and well-being of the individuals and report issues as necessary.
  • Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plans (IPP) are implemented and documented including Behavior Support Plans, Staff Action Plans, Lifeplans, and other person-specific documents.
  • Maintain the timely completion of all records and reports as directed by the Assistant Director of Residential Services.
  • Supervise the daily shift operations of the residence.
  • Ensure effective communication of daily work info and expectations.
  • Under the direction of the Assistant Director of Residential Services, maintain site staffing schedules and coverage.
  • Role model appropriate skills and behaviors.
  • Problem-solve daily shift issues and/or conflicts as part of site leadership team.
  • Provide coaching and counseling to Direct Support Professionals as directed by the Assistant Director of Residential Services to enhance individual and team performance.
  • Complete annual evaluations for Direct Support Professionals for approval by Assistant Director of Residential Services.
  • Arrange and assist with on-site orientation and training activities for new employees and existing staff.
  • Assist with interviews for job openings as requested for hiring decision by Assistant Director of Residential Services.
  • Perform duties of the Residence Counselor as needed, including but not limited to: Serve as a Role Model, promoting the individuals’ independence by implementing the IPP, attend to personal, self-care and other program needs that the individuals cannot independently accomplish.
  • Maintain accurate purchasing records, petty cash and personal funds; establish effective contact with all vendors.
  • Monitor operation and condition of the building and supplies; ensure building security.
  • Participate in activities as part of the treatment team such as meetings, trainings, and committees.
  • Develop and maintain an effective communication network with the individuals, program staff, families, community agencies, and other Agency departments.
  • Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency’s culture, values and mission.
  • Ensure compliance with all pertinent government and agency regulations and operating standards
  • Adhere to mandatory reporting requirements and HIPAA laws.
  • Other duties as assigned.
Requirements:

Required Skills and Abilities:

  • Maintain professional boundaries and confidentiality.
  • Exercise tact, discretion and judgment in working with a variety of people
  • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
  • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
  • Must be able to maintain focus in a very busy work environment.
  • Must have a strong attention to detail.
  • Must be able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments.
  • Must be able to work with diverse personalities, needs, wants and abilities of individuals
  • Must be able to lead group and one-on-one trainings and discussions.
  • Must have professionalism in all decision making.
  • Use of good judgment based on regulatory and quality standards is required.

Education and Experience:

  • Associate degree in a related field (human services, sociology, general studies, etc.) preferred but not required.
  • A minimum of one (1) year of progressively responsible management experience in the field of autism, developmental disabilities, education, health care or mental health services, a portion of which took place in New York State preferred but not required.
  • Knowledge of basic computer skills
  • Travel and transport are required. Must have a valid NYS Driver’s License and require reliable transportation.
  • This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities)

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

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