Dispute Resolution Specialist

7 days ago


Carrollton, United States Robert Half Full time
Job DescriptionJob Description

Job Summary:

The Dispute and Fraud Claims Analyst is responsible for reviewing, investigating, and processing disputes and transactional fraud claims. This role involves collaborating with team members, vendors, and partners to ensure accurate claim documentation and timely resolution. The Analyst will also help maintain company policies, procedures, and training materials, while ensuring compliance with applicable regulations.


Key Responsibilities:

  • Review, investigate, and process disputes and fraud-related claims in a timely manner.
  • Collaborate with team members to ensure proper claim documentation and effective resolution.
  • Work with vendors and partners to support claim resolution efforts.
  • Stay current with regulations and compliance requirements related to disputes and fraud claims.
  • Assist in maintaining and updating company policies, procedures, and training materials.
  • Perform additional tasks as assigned by leadership.

Education & Experience:

  • Bachelor’s degree required, with 1+ years of experience in an analytical or technical role.
  • Minimum of 1 year of experience in research, investigation, or fraud analysis.
  • Previous experience in credit disputes or compliance preferred.
  • Familiarity with the Fair Credit Reporting Act (FCRA) and other relevant regulations.

Technical Skills:

  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Experience with table-based or business rules configuration.
  • Strong knowledge of relational databases and quantitative software (e.g., SQL).

Key Competencies:

  • Strong mathematical skills with attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving skills and the ability to manage multiple projects effectively.
  • Logical, process-oriented thinker with a sense of urgency and ability to meet tight deadlines.
  • Proven ability to work independently and as part of a team, with a flexible and proactive approach.
  • High level of motivation, energy, and adaptability, with a commitment to quality customer service.
  • Ability to work under pressure while maintaining patience, diplomacy, and professionalism.

  • Resolution Specialist

    1 month ago


    Carrollton, United States Apex Systems Full time

    Apex Systems is hiring now for multiple on-site Resolution Specialists in Carrollton, TX. Check out the job description below and apply to Krystyna at kguntle@apexsystems.com for immediate consideration. Weekly Pay & Benefits!Role: Resolution Specialist - on site workStart Date: 10/28/24Pay: $17/hrHours: Saturday-Sunday 8am-4pm; Monday - Wednesday...


  • Carrollton, Texas, United States The LaSalle Group Full time

    Medical Billing SpecialistAs a key member of our team, you will play a critical role in our client's revenue cycle management by maximizing reimbursement for services provided to patients. You will be responsible for analyzing and optimizing reimbursement processes, ensuring accurate and timely payment from insurance companies and other payers. The ideal...


  • Carrollton, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an opportunity to join our team in Carrollton, Texas, as a Collections Specialist. This role involves working in commercial collections and interacting frequently with insurance companies. You will be tasked with the responsibility of collecting on invoices from insurance carriers for reconstruction work....


  • Carrollton, Texas, United States DuraServ Full time

    Job SummaryThe Accounts Receivable Manager, Credit & Collections is responsible for leading and managing the credit and collections functions within the AR department. This role involves developing and implementing credit policies, overseeing the collections process, and managing customer relationships to optimize cash flow and minimize bad debt. The...


  • Carrollton, United States USI Holdings Corporation Full time

    General Description: Under guidance, responsible for day-to-day support of accounting operations. Perform varied activities generally related to reconciling, calculating/processing, and balancing and reviewing records/accounts for accuracy. Responsibilities: • Research, resolve, and clear moderately complex accounting entries, adjustments, exceptions,...

  • IT Support Specialist

    4 weeks ago


    Carrollton, Texas, United States LHH Full time

    **Job Summary:**The IT Help Desk Professional will play a crucial role in providing technical support and assistance to end-users at LHH. The ideal candidate will have extensive experience working with Microsoft and Windows-based technologies, possessing a deep understanding of IT infrastructure, troubleshooting methodologies, and excellent customer service...

  • Billing Analyst

    3 weeks ago


    Carrollton, United States Robert Half Full time

    Job DescriptionJob DescriptionJob Overview:We are seeking an experienced and proactive Billing Specialist to oversee service and commercial billing processes. This role will work directly with service managers to identify billing issues, prevent potential problems, and ensure the accurate and timely billing of services provided. Additionally, the Billing...


  • Carrollton, United States LHH Full time

    Position Summary: The IT Help Desk Professional will play a crucial role in providing technical support and assistance to end-users. The ideal candidate will have extensive experience working with Microsoft and Windows-based technologies, possessing a deep understanding of IT infrastructure, troubleshooting methodologies, and excellent customer service...

  • Specialist, Product

    3 days ago


    Carrollton, United States Southwire Company, LLC Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America‘s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled...

  • Specialist, Product

    7 days ago


    Carrollton, United States Southwire Company, LLC Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America‘s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled...


  • New Carrollton, Maryland, United States Job Details Full time

    Job DetailsAward-winning IT solutions provider Astor & Sanders Corporation is seeking a skilled IT Infrastructure Specialist to manage and maintain our enterprise infrastructure alerting system.Key Responsibilities:Manage the configuration and operation of the enterprise infrastructure alerting system (Derdack) for event notificationsResponsible for server...

  • IT Support Specialist

    1 month ago


    Carrollton, Texas, United States Cinter Career Services Full time

    Job Title: IT Support TechnicianWe are seeking a highly skilled IT Support Technician to join our team at Cinter Career Services. The successful candidate will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone, email, and...


  • Carrollton, Texas, United States HomePro Full time

    Job OverviewHomePro is seeking a dedicated Warranty Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their smart home experience is seamless and enjoyable.Key Responsibilities:Provide timely and effective support to customers regarding warranty...


  • Carrollton, Texas, United States Randstad Digital Americas Full time

    Job SummaryRandstad Digital Americas is seeking a skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for installing, maintaining, and troubleshooting complex data center hardware and infrastructure.Key ResponsibilitiesInstall and configure enterprise-class data center hardware, including servers, storage...


  • Carrollton, United States Tanner Health System Full time

    The Imaging Informatics Specialists acts as the first point of contact for all customers seeking technical support over phone, email or chat for a variety of imaging systems (PACS), software and hardware across the Health system. Ensures smooth daily operations by troubleshooting issues, assists with upgrades and testing, maintains ticket system records and...


  • Carrollton, Texas, United States HomePro Full time

    Job SummaryWe are seeking a highly skilled Cloud Services and Infrastructure Team Lead to join our IT department at HomePro. As a key member of our team, you will be responsible for managing our cloud services, infrastructure projects, and help desk operations.Key Responsibilities:Manage and optimize cloud services, including Google Workspace, Google Cloud...


  • Carrollton, Texas, United States Valor Intelligent Processing Full time

    Job SummaryValor Intelligent Processing is seeking a highly motivated and customer-focused Inbound Payment Processing Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving payment processing issues, and providing exceptional customer service to our clients.Key...


  • Carrollton, United States Lumajak Full time

    Job DetailsJob Location KGS Corporate - Carrollton, TX Position Type Full-Time Education Level High School Salary Range $18.50 - $21.00 Travel Percentage 0% (None) Job Shift 1st Shift (Day) Job Category Customer Service DescriptionJob descriptionKelli's Gift Shop Suppliers is seeking a highly motivated Customer Service Representative with a strong...


  • Carrollton, Texas, United States 020 Travelers Indemnity Co Full time

    Job SummaryWe are seeking a skilled Auto Claims Representative to join our team at Travelers Indemnity Co. As a key member of our claims team, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment process.Key ResponsibilitiesDeliver...


  • Carrollton, Texas, United States HomePro Full time

    Welcome to HomePro, a pioneer in smart home technology, where we're dedicated to transforming homeowners' experiences with innovative automation, security, and entertainment solutions. With over 20 years of excellence rooted in Texas, we're eager to expand our dynamic team by introducing an exciting opportunity for a dedicated Warranty Service...