Cloud Services and Infrastructure Team Lead
15 hours ago
We are seeking a highly skilled Cloud Services and Infrastructure Team Lead to join our IT department at HomePro. As a key member of our team, you will be responsible for managing our cloud services, infrastructure projects, and help desk operations.
Key Responsibilities:
- Manage and optimize cloud services, including Google Workspace, Google Cloud Platform (GCP), and other SaaS platforms.
- Oversee cloud infrastructure, ensuring scalability, security, and cost-effectiveness.
- Implement best practices for cloud administration and integrate new cloud technologies as required.
Team Leadership:
- Lead and mentor a team of help desk and infrastructure specialists, ensuring efficient day-to-day operations.
- Manage workload distribution, track team performance, and ensure high-quality user support.
- IT vendor management and procurement.
- Provide guidance on troubleshooting, issue resolution, and escalation management.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience (3+ years) in cloud services administration, infrastructure management, and help desk operations.
- Strong knowledge and experience with Google Workspace, Google Cloud Platform (GCP), and SaaS services such as SendGrid and MobileIron.
- Experience in managing a team and leading infrastructure projects from planning to execution.
- Proficiency in managing security frameworks, IAM, and MDM tools for end-user devices.
- Familiarity with monitoring tools, security protocols, and incident response processes.
- Excellent communication, leadership, and problem-solving skills.
- Relevant certifications (e.g., Google Cloud Certifications, ITIL, CompTIA Security+) are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge cloud technologies and drive innovation.
- Professional development and continuous learning opportunities.
- A collaborative, supportive, and growth-oriented environment.
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