Cloud Services and Infrastructure Team Lead

1 month ago


Carrollton, Texas, United States HomePro Full time
Job Summary

We are seeking a highly skilled Cloud Services and Infrastructure Team Lead to join our IT department at HomePro. As a key member of our team, you will be responsible for managing our cloud services, infrastructure projects, and help desk operations.

Key Responsibilities:

  • Manage and optimize cloud services, including Google Workspace, Google Cloud Platform (GCP), and other SaaS platforms.
  • Oversee cloud infrastructure, ensuring scalability, security, and cost-effectiveness.
  • Implement best practices for cloud administration and integrate new cloud technologies as required.

Team Leadership:

  • Lead and mentor a team of help desk and infrastructure specialists, ensuring efficient day-to-day operations.
  • Manage workload distribution, track team performance, and ensure high-quality user support.
  • IT vendor management and procurement.
  • Provide guidance on troubleshooting, issue resolution, and escalation management.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience (3+ years) in cloud services administration, infrastructure management, and help desk operations.
  • Strong knowledge and experience with Google Workspace, Google Cloud Platform (GCP), and SaaS services such as SendGrid and MobileIron.
  • Experience in managing a team and leading infrastructure projects from planning to execution.
  • Proficiency in managing security frameworks, IAM, and MDM tools for end-user devices.
  • Familiarity with monitoring tools, security protocols, and incident response processes.
  • Excellent communication, leadership, and problem-solving skills.
  • Relevant certifications (e.g., Google Cloud Certifications, ITIL, CompTIA Security+) are a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge cloud technologies and drive innovation.
  • Professional development and continuous learning opportunities.
  • A collaborative, supportive, and growth-oriented environment.


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