Help Desk Analyst II
2 days ago
Responsibilities:
• Offer technical support to the team members • Participate in and manage IT projects impacting both local and global teams • Oversee local IT vendors to ensure effective support for the office • Maintain smooth operation of AV conferencing and sound systems in the office • Manage the physical security access systems to the office • Handle the local Network, Wireless Access Points, and Firewalls • Provide necessary hardware and software support • Onboard and offboard team members as required • Handle technical lead responsibilities, capable of working independently • Prioritize multiple tasks on a daily/weekly basis for efficient workflow.• Possess a minimum of 3 years of experience as a Help Desk Analyst or in a similar role.
• Proficient in using Okta for identity and access management.
• Skilled in utilizing Zoom for video conferencing and virtual meetings.
• Ability to use Slack for team communication and collaboration.
• Experience with MDM Technologies for mobile device management.
• Familiarity with Jamf Pro for Apple device management.
• Knowledge of Networking concepts and protocols.
• Experience with GitHub for version control and code management.
• Capable of handling Audio Visual equipment and software.
• Proficient in using Asana for project management.
• Strong experience with Microsoft Windows operating system and its troubleshooting.
• Familiarity with Microsoft Office 365 suite including Word, Excel, PowerPoint, and Outlook.
-
Help Desk Support Specialist
1 month ago
San Francisco, California, United States Zones Full timeJob Title: Help Desk Analyst IIZones LLC is seeking a highly skilled Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be the first point of escalation for tickets from the Tier 1 team and will be responsible for maintaining the onsite Tech Bar hub.Key Responsibilities:Provide in-person support of user issues and escalations to the...
-
Help Desk Analyst II
1 month ago
San Francisco, United States Zones Full timeDescription Position at Zones LLC.Position Details: Term: 6 - 12 month contract - option to renew Location: Onsite in San Bruno, CA 94066 Hours: Mon-Friday 8-5pm local time. Up to $39.42/hr + benefits. What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...
-
Help Desk IT Technician II
3 months ago
San Diego, United States Vets Hired Full timeAbout the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...
-
Help Desk Analyst
1 week ago
San Diego, California, United States SDCCC Full timeJob SummaryThe Help Desk Analyst is a key member of the SDCCC team, responsible for providing technical support and assistance to employees and users. The ideal candidate will have a strong background in computer hardware and software, as well as excellent communication and problem-solving skills.Key Responsibilities Provide technical support and assistance...
-
Help Desk Analyst
1 week ago
san antonio, United States Crox RPO Full timeTitle: Help Desk AnalystLocation: San Antonio TX 78245"Take 40+ calls per day, plus the ability to work in between calls on other work as assigned. The Service Desk currently provides coverage 24x7 and implements a follow the sun model between Belfast and San Antonio.The shift pattern includes a regular late shift as part of the rotation and on occasion...
-
Help Desk Analyst
1 week ago
San Antonio, United States Crox RPO Full timeTitle: Help Desk AnalystLocation: San Antonio TX 78245"Take 40+ calls per day, plus the ability to work in between calls on other work as assigned. The Service Desk currently provides coverage 24x7 and implements a follow the sun model between Belfast and San Antonio.The shift pattern includes a regular late shift as part of the rotation and on occasion...
-
Help Desk Analyst
2 weeks ago
San Diego, California, United States Velocity Search Group Full timeJob Title: Help Desk L2Our client, a leading financial services firm, is seeking a skilled Help Desk L2 Analyst to join their team in San Diego, CA.Job Summary:This is a full-time hybrid position that requires 3 days of on-site work. The ideal candidate will have 1+ years of experience in IT support and possess expert knowledge of Windows operating systems,...
-
Help Desk Specialist
4 weeks ago
San Francisco, California, United States ManTech Full timeSecure Our Nation, Ignite Your FutureManTech International Corporation is seeking a highly motivated and customer-oriented Help Desk II to join our team in the Fort Huachuca, AZ area. As a Help Desk II, you will be an integral part of a diverse team working on innovative projects that offer opportunities for advancement.Key Responsibilities:Excellent...
-
Help Desk Technician Tier II
2 weeks ago
San Antonio, Texas, United States T and T Consulting Services Full timeJob SummaryWe are seeking a highly skilled Help Desk Technician Tier II to join our team at T and T Consulting Services. As a Help Desk Technician Tier II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of service.Key...
-
Help Desk Technician
1 month ago
San Antonio, Texas, United States P3S Corp Full timeJob Title: Help Desk IIWe are seeking a skilled Help Desk II to join our team at P3S Corp. As a Help Desk II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and documenting all interactions.Key Responsibilities:Receive and log customer problem/request/issues and ensure proper...
-
Service Desk Analyst
8 hours ago
San Antonio, United States Pelican Staffing Remote Work Freelance Full time $20Summary:Service Desk Analyst- ONSITEInformation Technology Center-10002 Rogers Run, , San Antonio, TX, 78251Monday-Friday 8 hoursSummary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer...
-
Tier 1 Help Desk Support Specialist
1 month ago
San Antonio, Texas, United States SecuriGence LLC Full timeJob Title: Tier 1 Help Desk AnalystJob SummaryWe are seeking a skilled Tier 1 Help Desk Analyst to join our team at SecuriGence LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Respond to customer...
-
Help Desk Specialist
3 weeks ago
San Diego, California, United States SDCCC Full timeJob Title: Help Desk AnalystAt SDCCC, we are seeking a highly skilled and motivated Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional technical support to our users, ensuring that they have a seamless experience with our technology infrastructure.Key Responsibilities:Provide technical support to...
-
Help Desk Support Specialist
3 weeks ago
San Antonio, Texas, United States Collabera Full timeJob Title: Help Desk AnalystCollabera is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and working to improve the overall customer experience.Key Responsibilities:Provide technical support to end-users via phone,...
-
IT Help Desk Analyst
1 week ago
San Antonio, United States BCForward Full timeJob DescriptionJob DescriptionClient Location: San Antonio, TX - HybridExpected Duration: Long TermAnticipated Start Date: ASAP Job Description:-- At least 1 year Helpdesk Experience-- MS Office Experience-- VDI Support-- WIN 10 Experience-- Good Understanding of TCP/IP/DHCP/DNS Networks-- Active Directory Responsibilities:-- Take 40+ calls per day, plus...
-
Tier 1 Help Desk Analyst
3 months ago
San Antonio, United States SecuriGence LLC Full timeJob Title: Tier 1 Help Desk Analyst Location: San Antonio, Texas Clearance Level: Secret Clearance. Top Secret Preferred. Summary We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to...
-
Help Desk Analyst
2 weeks ago
San Diego, United States SDCCC Full timeOffer Range: $29.43 - $36.16 / hour PURPOSE The Help Desk Analyst is responsible for supporting the organization’s technology infrastructure and ensuring the optimal performance of its systems. This crucial role is expected to provide in-depth troubleshooting of workstation hardware and software. This position handles set-up and deployment of end-user...
-
Help Desk Technician Tier II
2 weeks ago
San Antonio, Texas, United States T and T Consulting Services Full timeJob Summary:As a Help Desk Technician Tier II at T and T Consulting Services, you will provide technical support and assistance to customers with desktop software and hardware issues. Your primary responsibility will be to troubleshoot and resolve desktop problems via Remote Control, assist with IAVA remediation, and provide on-site support for NIPRNET and...
-
Help Desk Analyst
2 weeks ago
San Diego, California, United States Velocity Search Group Full timeJob Title: Help Desk L2Velocity Search Group is seeking a skilled Help Desk L2 to join our team. As a Help Desk L2, you will be responsible for providing technical support and maintenance for our clients' computer systems and networks.Key Responsibilities:Maintain and monitor computer systems and networks for our clients' business.Analyze and resolve...
-
Service Desk Administration Analyst
2 weeks ago
San Antonio, Texas, United States International Bank of Commerce Full timeJob Title: Service Desk Administration AnalystWe are seeking a highly skilled Service Desk Administration Analyst to join our team at International Bank of Commerce. This role is responsible for processing user access provisioning setup forms for network access and updating internal intranet sites to reflect provisioning work completed.Key...