Help Desk Specialist

3 days ago

San Francisco, California, United States ManTech Full time
Secure Our Nation, Ignite Your Future

ManTech International Corporation is seeking a highly motivated and customer-oriented Help Desk II to join our team in the Fort Huachuca, AZ area. As a Help Desk II, you will be an integral part of a diverse team working on innovative projects that offer opportunities for advancement.

Key Responsibilities:
  • Excellent communication skills, both written and verbal
  • CompTIA Security+ or higher certification to meet DoD 8570 certification criteria (IAT level 2 at a minimum)
  • Technical proficiency in developing and managing Microsoft Windows 2019 Server, VMWare v7.0, and PostgreSQL database software
  • Manage monthly security and application patches for the Support Center's servers
  • Experience with production system roadmaps, including patch management timelines, software reviews, change management, and IA review
  • Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
  • Proficiency with Linux, Windows Server, systems and network administration, group policy management, virtual machines, firewall management, building and managing images, HBSS/AESS, security protocols, Cisco, Active Directory, Domain Naming Service (DNS), Private Key Infrastructure (PKI), PostgreSQL, and SQL Server
Minimum Qualifications:
  • BS/BA in STEM and 2 years of experience; HS and 8 years of experience; Associates and 6 years of experience can be substituted in lieu of degree
  • IAT Level II certification
Preferred Qualifications:
  • Experience with Atlassian products, specifically Jira and Confluence
  • Knowledgeable with DCGS-A Baseline v3.2.5 (service pack 1)
  • Familiarity with Microsoft Windows 2012 R2/2016 Server, Microsoft Windows 10, & RedHat (RHEL) 6/7/8 operating system (OS) administration and associated hardware
  • CISCO networking, Local Area Network (LAN) and Wide Area Network (WAN) technologies
  • Familiarity with Army and DoD security policy/manuals and other IA guiding policy documents
  • Familiarity with DoD and Army networking environment; using networking concepts and protocols (TCP/IP, DNS, DHCP, LDAP)
  • Professional Certifications (A+, Network +, VMWare, Computing Environment, etc.) beneficial
Clearance Requirements:
  • TS/SCI
Physical Requirements:
  • Sedentary Position

ManTech International Corporation is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.

  • Help Desk Specialist

    1 week ago

    San Francisco, California, United States Quadrant Inc Full time

    Job Title: Help Desk SpecialistQuadrant Inc is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support to employees via phone, email,...

  • Help Desk Specialist

    1 week ago

    San Francisco, California, United States Quadrant Full time

    Job Title: Help Desk SpecialistQuadrant is seeking an experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems and peripherals.Key Responsibilities:Provide Tier 3 support for our helpdesk systemAnswer user...

  • Help Desk Specialist

    1 week ago

    San Francisco, California, United States Quadrant Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Quadrant Inc. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key ResponsibilitiesProvide Tier 3 support for our helpdesk systemAnswer user inquiries regarding computer software...

  • Help Desk Specialist

    3 days ago

    San Francisco, California, United States Quadrant Full time

    Sr. Help Desk SpecialistQuadrant is seeking a highly experienced Help Desk Specialist to join our team in San Francisco, CA. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our users.Key Responsibilities:Provide Tier 3 support for our helpdesk system, resolving complex technical issues and...

  • Help Desk Specialist

    2 weeks ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT...

  • Help Desk Specialist

    1 week ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our collaborative...

  • Help Desk Specialist

    6 days ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistSanford Burnham Prebys Medical Discovery Institute is seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our collaborative...

  • Help Desk Support Specialist

    3 weeks ago

    San Diego, California, United States Insight Global Full time

    Job Title: Help Desk Support SpecialistInsight Global is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support for Configuration Management systems like CMPro.Key Responsibilities:Provide Tier 1 help desk support for product lifecycle management software...

  • Help Desk Support Specialist

    2 weeks ago

    San Francisco, California, United States HCLTech Full time

    Job Title: Help Desk AnalystLocation: RemoteAbout the Role:We are seeking a skilled Help Desk Analyst to join our team at HCLTech. As a Help Desk Analyst, you will be responsible for providing timely and accurate support to our customers via phone, email, or chat.Key Responsibilities:Respond to customer inquiries in a professional and courteous...

  • Help Desk Specialist

    2 weeks ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistJob Summary:The Help Desk Specialist will provide technical support for hardware and software issues, including secondary telephone and on-site support to the end-user community. The specialist will work independently and collaboratively to resolve issues, document requests, and provide training to end-users.Key...

  • Help Desk Support Specialist

    2 weeks ago

    San Francisco, California, United States Zones Full time

    Job Title: Help Desk Analyst IIZones LLC is seeking a highly skilled Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be the first point of escalation for tickets from the Tier 1 team and will be responsible for maintaining the onsite Tech Bar hub.Key Responsibilities:Provide in-person support of user issues and escalations to the...

  • Help Desk Specialist

    2 weeks ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job SummaryThe Help Desk Specialist will provide technical support for hardware and software issues, including secondary telephone and on-site support to the end-user community. This role requires strong knowledge of commonly used hardware and software support concepts, practices, and procedures.Key ResponsibilitiesConfigure, diagnose, and resolve hardware,...

  • Help Desk IT Support Specialist

    4 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the role at Vets HiredThe Help Desk IT Support Specialist is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. This role is the front line and responsible for solving basic technical problems. The Help Desk's objective is to quickly identify a customer's issue and resolve basic desktop issues...

  • Help Desk Analyst II

    1 week ago

    San Francisco, California, United States Zones Full time

    Job Title: Help Desk Analyst IIZones LLC is seeking a highly skilled and experienced Help Desk Analyst II to join our team. As a Help Desk Analyst II, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Deal Desk Specialist

    4 weeks ago

    San Francisco, California, United States WalkMe Full time

    About WalkMeWalkMe is a pioneering company in the Digital Adoption Platform (DAP) space, empowering business leaders to unlock the full potential of technology in today's complex digital landscape.Our mission is to provide guidance, engagement, insights, and automation to help employees work more efficiently, executives gain better visibility into digital...

  • Help Desk Analyst

    2 weeks ago

    San Diego, California, United States Velocity Search Group Full time

    Job Title: Help Desk L2Velocity Search Group is seeking a skilled Help Desk L2 to join our team. As a Help Desk L2, you will be responsible for providing technical support and maintenance for our clients' computer systems and networks.Key Responsibilities:Maintain and monitor computer systems and networks to ensure optimal performance.Analyze and resolve...

  • Senior Manager, Inventory Development Specialist

    4 weeks ago

    San Francisco, California, United States The Trade Desk Full time

    About the RoleThe Trade Desk is seeking a highly skilled and experienced professional to join our team as a Senior Manager, Inventory Development. As a key member of our organization, you will be responsible for establishing and cultivating relationships with key publisher organizations, building strategic business plans, and driving growth in transparent...

  • Technical Account Manager

    4 weeks ago

    San Francisco, California, United States The Trade Desk Full time

    About The Trade DeskWe are a leading media buying platform that helps global brands and their agencies deliver a more insightful and relevant ad experience for consumers. Our platform sets a new standard for global reach, accuracy, and transparency.Job SummaryWe are seeking a highly skilled Technical Account Manager to oversee integrations with our...

  • IT Help Desk Technician

    4 weeks ago

    San Diego, California, United States Ascent Funding Full time

    About Ascent FundingAscent Funding is a leading provider of innovative financial products and student support services that enable more students to access education and achieve academic and economic success. Our company is committed to providing superior customer service and operates with a strong culture that values teamwork and innovation.Job SummaryWe are...

  • Technical Account Manager

    3 weeks ago

    San Francisco, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is revolutionizing the way global brands and their agencies advertise to audiences worldwide. Our media buying platform empowers brands to deliver a more insightful and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and transparency.Our CultureWe take pride in the culture we've...